Rocket Franchise Reviews

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Michael Young

"Tito was incredible professional and very helpful during the loan application process. I am so grateful that he was there to help out. "

Sam Nehmeh
Sam Nehmeh

Sam Nehmeh

Rocket Franchise
193 Reviews
Max Berry

"Incredibly helpful. After hearing how stressful the loan process could be from friends and family I was pleasantly surprised by Sam and the whole Rocket Mortgage team. This was an incredibly painless ...Incredibly helpful. After hearing how stressful the loan process could be from friends and family I was pleasantly surprised by Sam and the whole Rocket Mortgage team. This was an incredibly painless process and I never felt like getting a home loan was a chore or a burden. "

Alesha Thut

"Havnt had a bad experience. All pleasant interactions "

Rocket Franchise's Reviews

Adam Thorvaldson
In short, working with Kandi and Rocket Mortgage was amazing. I truly don't know how the whole process could have gone better.
With a bit more detail: I started my home buying experience without a bank or a realtor in mind. I quickly found Rocket Mortgage and was assigned to Kandi. Within a short time (a matter of an hour or so),Kandi reached out to me to introduce herself and get things cooking. ...
In short, working with Kandi and Rocket Mortgage was amazing. I truly don't know how the whole process could have gone better.
With a bit more detail: I started my home buying experience without a bank or a realtor in mind. I quickly found Rocket Mortgage and was assigned to Kandi. Within a short time (a matter of an hour or so),Kandi reached out to me to introduce herself and get things cooking. Kandi took the time to understand my financial situation and was able to quickly identify products that would move the process forward. Kandi is so knowledgeable and communicates effectively and had patience for all my gaps in knowledge.
Once our dream home was found and the offer accepted, the remaining steps were very convenient and fast pace (but not confusing). All in all, I'm very impressed with Kandi and Rocket Mortgage.

Kandi will be my first call in the event I look to make another home purchase in the future.

Thanks for everything, Kandi!!!!
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Katie Vogel
I highly recommend working with Ben. When I purchased my first home, he helped me through every step of the way. The process felt smooth and easy. He answered any and all questions I had. When interest rates changed a couple years later, I contacted him for advice and he helped me refinance to get an even better rate!
Melonie Wilson
Gabe is exceptional at what he does. He takes into account factors that a buyer may not be privy to, and simply gets the job done with grace. To have him on your team will be inevitably make a positive difference in your home-buying experience.
Denise Finch
Mathew was so helpful throughout the entire process. I was out of state purchasing a home and Mathew made sure that everything moved along swiftly and without a hitch. He also never had an issue no matter how often I called him with questions. I highly recommend him as a loan agent.
Luke Fetla
Chris and his team worked very quickly to help us get into our new home. He is very responsive and ensured we were able to close one the day that worked for us, and his financing advice really helped us feel comfortable with our second mortgage. I will come back to Chris for all our mortgage needs!
R. Scott Kesner
Pedro was outstanding with a difficult transaction that involved a 1031 Exchange and a contingency on the property being closed for the exchange. Pedro and his team kept all parties updated and went the extra mile to make sure a difficult transaction was a smooth transaction. Hope we can do another transaction soon.
Michelle Jackson
Abe was a pleasure to work with and made the process easy. He was attentive and kept me updated throughout the entire process. He always remained positive. He went above and beyond to ensure all of our needs were met. We were able to close on our home within 30 days. Abe was always professional and kept the lines of communication open. I highly recommend Abe without any reservations.
Scott Schmitt
Jeff was always quick to answer my calls and took the extra step to help ensure the best deal possible. Jeff also handled any issues with great urgency.
Gautam Mirchandani
I work long hours, all weekdays and Melissa gave me her time, after 8:30 PM late evenings to speak with me. She was extremely patient to explain every detail of the loan estimates not once, even repeatedly till I was comfortable to understand what I am getting into. After much discussions, I went with another lender, however Rocket came up with a weekend sales program offering better deals, she ...I work long hours, all weekdays and Melissa gave me her time, after 8:30 PM late evenings to speak with me. She was extremely patient to explain every detail of the loan estimates not once, even repeatedly till I was comfortable to understand what I am getting into. After much discussions, I went with another lender, however Rocket came up with a weekend sales program offering better deals, she drove more than 35 miles on a Saturday evening to meet my wife and me, explain the benefits and got us a good rate.

Melissa again surprised us with her caring attitude by showing up at the lawyers office at our closing. We are thankful for her support and initiatives and definitely recommend her. Thank you Melissa!
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Rachel Guyer
Pat is great! He’s really on top of it and helped us through the whole process even when we had a quick closing deadline. I truly can’t recommend him enough.