Andy Nickelson

Phoenix, AZ

NMLS 1484753

Executive Banker

Andy's Reviews

Andrea Gilbert
It was wonderful to work with Andy. His efficiency, knowledge and sense of humor made it a pleasure to
get through all the document loading etc. He even took the time to teach me a thing or 2 on the computer !! His phone calls were always exactly on time and excellent follow-through !
An A++ experience.
Kedric Anderson
Very helpful. Great service.
Danny Walker
Andy was absolutely wonderful helping me with all of my questions. I lost my husband two years ago and it was always my husband that handled this type of business transactions. I was frightened at first because I did not know what I was doing. He took the time to explain to me every step and put me completely at ease. He was prefect. I was comfortable with the decisions that I was making. ...Andy was absolutely wonderful helping me with all of my questions. I lost my husband two years ago and it was always my husband that handled this type of business transactions. I was frightened at first because I did not know what I was doing. He took the time to explain to me every step and put me completely at ease. He was prefect. I was comfortable with the decisions that I was making. He is a credit to Rocket Mortgage. As a 70 year old widow that was going through a tough time, he made it easier for me. I am so glad I made the decision to get help from Rocket Mortgage.Read MoreRead Less
Susan Todd Zych
Very friendly just looking to do what you need to accomplish...
Sharon Murphy
Andy was exceptionally great!! He was patient, friendly and very knowledgeable about any question we had and explained everything thoroughly. Best experience that we have had on a refinance. HE WAS AWESOME!!!!!!
Ginger Durst
It was great to work with Andy, he is a consummate professional and has a way of making his customers feel comfortable & at ease , while also offering intelligent, informative information - one of the best we have dealt with. We truly would highly recommend this very positive, friendly gentleman. Andy has the ability to make his customers feel at ease and was extremely upbeat and fun to work ...It was great to work with Andy, he is a consummate professional and has a way of making his customers feel comfortable & at ease , while also offering intelligent, informative information - one of the best we have dealt with. We truly would highly recommend this very positive, friendly gentleman. Andy has the ability to make his customers feel at ease and was extremely upbeat and fun to work with - What a great experience to work with someone of his caliber! Very positive experience !Read MoreRead Less
Debbie Harmon
It was a pleasure working with Andy. He brought customer service to a whole new level. Every call or email I made to him was answered within hours if not minutes. Andy was very upbeat, a benefit in a loan transaction since the process can be anxiety producing, and he was also helpful in guiding me through the on-line process. Finally, I liked the way Andy occasionally checked on me to be sure ...It was a pleasure working with Andy. He brought customer service to a whole new level. Every call or email I made to him was answered within hours if not minutes. Andy was very upbeat, a benefit in a loan transaction since the process can be anxiety producing, and he was also helpful in guiding me through the on-line process. Finally, I liked the way Andy occasionally checked on me to be sure things were going well. I highly recommend Andy because he will take good care of you.Read MoreRead Less