Marcello Castelvetere

Detroit, MI

NMLS 984442

Triple Crown Banker

Marcello's Reviews

Charles Korn
Marcello is the epitome of customer service, embodying what is often lost in today's market. He stayed with me through the entire loan process, from start to finish, even after my loan had been sent on to processing, scheduling, and closing. And talk about timely communication. His response time is faster than mine! And he helped me decipher other loan offers and sensed when I was becoming ...Marcello is the epitome of customer service, embodying what is often lost in today's market. He stayed with me through the entire loan process, from start to finish, even after my loan had been sent on to processing, scheduling, and closing. And talk about timely communication. His response time is faster than mine! And he helped me decipher other loan offers and sensed when I was becoming overwhelmed by the minutia of the process. In short, he was professional, yet sensitive to my needs. I highly recommend Marcello!Read MoreRead Less
Stephanie Brawner
He was very responsive, helpful, and nice to work with!
Natalie Chandlee
Marcello was SO helpful throughout the whole process. We are still fairly new to the process and had lots of questions but he took the time to walk us through everything and was very responsive to emails and calls.
J.b. Smith
Marcello was great! Kept me up to date every step and called to follow up to make sure I understood and was happy.
Rick Rose
Marcello did a wonderful job in handling our loan at Rocket Mortgage.
Michael Rizzo
Marcello did an outstanding job. He explained the process, answered all questions and immediately took care of any issues that came up. He was a really pleasure to work with.
Alan Borken
Very responsive to any question that asked. Excellent positive service. A real gentleman.
Julie Collins Pearson
Marcello was amazing! He informed us every step of the loan refinance process. The Rocket Mortgage process was stress free and very streamlined.
Marcello or his team answered every question, there was no doubt about where we were in the process. We felt like we were in good hands. Thank you!!
John Sroka
Marcello took good care of us. He got us a mortgage when others said it could be done.
William Stites
Great job Marcello! I really appreciate the attention you paid to me.
David Whittingham
Marcello was a true pleasure to work with. Very patient, creative and had solutions to any problem or roadblock.