My experience with Rocket Mortgage is rated as a 10+ and this because of Kent Wenzel. He had me at Hello... His excitement regarding our loan and what he could do for us was amazing. He was available for every question or concern I came up with. I will not only recommend Rocket Mortgage to family and friends, but would love Kent to be their pilot as he was mine. His expertise has changed our ...My experience with Rocket Mortgage is rated as a 10+ and this because of Kent Wenzel. He had me at Hello... His excitement regarding our loan and what he could do for us was amazing. He was available for every question or concern I came up with. I will not only recommend Rocket Mortgage to family and friends, but would love Kent to be their pilot as he was mine. His expertise has changed our lives with the loan he secured for us. With several refi's under my belt, it just seemed that the ease of this process was almost to good to be true and I attribute that to Kent and his willingness to see to every detail throughout the process. The online approach was so awesome. Thank you Kent for your dedicated service to us. I feel as though I have a new found friend. Anyone who has the opportunity to work with you will be in very good hands. Thank you, Kris BarkdullRead MoreRead Less
Robin Carroll
Robin Carroll
551
Kent's knowledge and expertise are very apparent from the first moment you begin talking to him. Kent provided alternatives to the 30 year re-fi that we hadn't thought of, which saved us money! Kent is extremely responsive and puts his client first. I would recommend working with Kent and the entire Rocket Mortgage team any day. Thank you, Kent!
Greg Lukonic
Greg Lukonic
551
Kent contacted me after I expressed interest online. We discussed what I was looking to achieve and he presented a variety of different options. He explained them thoroughly and answered any questions I had, then outlined how the process with Rocket Mortgage would work. I felt very confident that I had made a good decision in contacting Rocket Mortgage after speaking with Kent. The process ...Kent contacted me after I expressed interest online. We discussed what I was looking to achieve and he presented a variety of different options. He explained them thoroughly and answered any questions I had, then outlined how the process with Rocket Mortgage would work. I felt very confident that I had made a good decision in contacting Rocket Mortgage after speaking with Kent. The process went exactly as he had outlined, no surprises!Read MoreRead Less
Tom Bailey
Tom Bailey
551
Kent was extremely easy to work with. His knowledge and ability to walk me through and understand each step in the process made the process basicly "painless"
Kathy Berutti
Kathy Berutti
551
Kent would take no for a answer. He took the time and explained how everything would go. Also he saved me money to boot. The closing team got a little belligerent with me when I had asked a question but no problem. Great Job!!!! GO BLUE!!!!
Alice Svigel
Alice Svigel
551
Our experience with Kent has been exceptional. Working with Kent has been the best Home Loan experience we have ever had. He is our "Angel from Heaven."
Richard Skinner
Richard Skinner
551
Thank you and your colleagues for all you have done to help us through the process of refinancing one home and then purchasing a second one. While this is a business transaction, I hope you know that much more than money is involved. Some years ago, we talked of someday owning a little place near the sea where we could spend weekends and vacations, then, later on, retirement. But with two ...Thank you and your colleagues for all you have done to help us through the process of refinancing one home and then purchasing a second one. While this is a business transaction, I hope you know that much more than money is involved. Some years ago, we talked of someday owning a little place near the sea where we could spend weekends and vacations, then, later on, retirement. But with two children opting to attend expensive private colleges, we pretty much gave up on the little cottage.
So, yes, we transacted some business with you. But with your help we also recaptured a dream from many years ago and made it a reality. You were attentive and always checked in at important points in the process. Thank you.
Kent was always very responsive and his communication and follow through was excellent.
Dan Lasley
Dan Lasley
551
I was referred to Rocket Mortgage through Credit Karma. The timing was perfect for me so I contacted them through the Credit Karma website. The response was immediate. After a short discussion with Kent the refinance loan I was looking for was in process. Everything Kent and his team stated He (they) could do he (they) did. There were no surprises and all the bumps in the road we ran across ...I was referred to Rocket Mortgage through Credit Karma. The timing was perfect for me so I contacted them through the Credit Karma website. The response was immediate. After a short discussion with Kent the refinance loan I was looking for was in process. Everything Kent and his team stated He (they) could do he (they) did. There were no surprises and all the bumps in the road we ran across were resolved with little or no effort on my part. When it was all over and done with 15 years were eliminated from my home loan payoff and the monthly payment was virtually the same. Evertything was hassle free and exceeded my expectations. Thanks much Kent and the Rocket Mortgage Team!Read MoreRead Less
John Oldani
John Oldani
551
Kent was great. He was very responsive!
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