Cass is awesome!! I went through hell and back with Bank of America and I reached out to Rocket Mortgage and they transferred my call to Cass. He is the best!!! He got us approved in a very short time. During the entire process he kept me informed via email, phone calls and texts. He gave me his cell phone and told me to call or text anytime with any questions, and believe me I did and he always...Cass is awesome!! I went through hell and back with Bank of America and I reached out to Rocket Mortgage and they transferred my call to Cass. He is the best!!! He got us approved in a very short time. During the entire process he kept me informed via email, phone calls and texts. He gave me his cell phone and told me to call or text anytime with any questions, and believe me I did and he always responded quickly. He kept moving the loan process forward and when it went to the underwriters and then to the escalation specialist and closing specialist, he still monitored everything and kept me informed. Cass is the best in the business, bar none! Rocket Mortgage is the best in the business, I should know after my experience with Bank of America. The underwriters at Rocket Mortgage seem to understand all types of investments, which is important in approving a loan. Great company!!! Read MoreRead Less
Christina Westfield
Christina Westfield
551
Awesome. Class act. Felt like I knew him my whole life. Helpful with every aspect of my refinance. Feel lucky that I got Cass to work with
Joseph Walton
Joseph Walton
551
Excellent reaction time to any questions/problems. I had a billing question, but when I didn't get the response with that team, Cass responded to me and sent a follow up to the team that I needed the assistance with. You always have someone in Rocket Mortgage that will get you the help!
George DeNivo
George DeNivo
551
Rocket Mortgage should be very proud of having Cass working for them. He was professional from the first telephone call. He Knew how to help us with our refinancing, saving us thousands of dollars on our mortgage. What a great person to work with.
Jasmin Dyal
Jasmin Dyal
551
Casimer was great!! He really made this process quick, easy, and most important to me, understandable. I was explained every option and walked through each step in no time. Loved how everything was done right online.
Patricia Jolls-Rieger
Patricia Jolls-Rieger
551
The last refinancing that I went through was a nightmare - and then Cass appeared from Rocket Mortgage. I relayed my bad experience to him and throughout this process with Rocket Mortgage, Cass was very understanding and patient. He explained everything in detail and if I had a question about anything he was more than willing to give me his time. I was able to contact him throughout this process ...The last refinancing that I went through was a nightmare - and then Cass appeared from Rocket Mortgage. I relayed my bad experience to him and throughout this process with Rocket Mortgage, Cass was very understanding and patient. He explained everything in detail and if I had a question about anything he was more than willing to give me his time. I was able to contact him throughout this process as he even answered my "stupid" questions. Which, by the way, he didn't think was stupid and answered them in a very professional manner in a way that I could understand. Cass treated me with the utmost respect no matter how many times I would call him. At the end, the closing, which by the way was the fastest I ever experienced, the numbers he had told me from the beginning had not changed and stayed true to the end. I cannot thank this man enough as he saved me money which will take me through my retirement without the larger monthly payment that I was facing. I would definitely recommend this man (Cass) as well as the Company he represents (Rocket Mortgage) to anyone who is interested in bettering their financial situation. I would give Cass a "10" star rating. Thank you Cass!!!Read MoreRead Less
Denise Peak
Denise Peak
551
Mr. Cass is so professional, kind, and quit knowledgable of mortgages. I was so grateful that he took the time to explore refinancing my home. I recommended him to anyone looki g for mortgage help.
Bob DiGenno
Bob DiGenno
551
Our experience with Cass has been first rate and enlightening. He showed personal concern regarding our situation and listened to our needs and numerous questions.He assured us that he would be there for us.We were very pleased with the process,which was orderly and timely.It was a pleasure to work with Cass.
Don Baron
Don Baron
551
Sometimes you are on the receiving end of incredible customer service - this has been the case with Cass S and the entire Q/L Team. Thank You, we will be using you again! Don Baron. Wellington FL
Chris Dickson
Chris Dickson
551
Cass obviously enjoys working with people and was a pleasure to talk with. Also very knowledgeable in helping us realize just how much money would could save.
Penny Wagner
Penny Wagner
551
Wow! Where do I begin this review of Cass. Well, let me go back to a year ago when I made my first phone call. I told Cass about my home at the beach, my lifestyle, and why I wanted to refinance the mortgage to a lower interest rate. Cass listened and immediately drew up a plan. Then the problem, began, and it was all about me. You see, I had spoken to countless mortgage brokers who wanted to...Wow! Where do I begin this review of Cass. Well, let me go back to a year ago when I made my first phone call. I told Cass about my home at the beach, my lifestyle, and why I wanted to refinance the mortgage to a lower interest rate. Cass listened and immediately drew up a plan. Then the problem, began, and it was all about me. You see, I had spoken to countless mortgage brokers who wanted to engage you to spend money without any real chance to obtain a refinance. I bought my house high and when the market dipped, the house fell underwater. Yikes! Could Cass be for real? The market was up...? Was there a possibility I could close with a new mortgage rate? I talked myself out of continuing the discussion with Cass. I gave up. He didn't! He called me periodically to chat. He remembered the story about the book I had written. He showed genuine care, and we finally, because of Cass' persistence, closed with a new interest rate..(I'm saving thousands) Yeah for Cass, and yeah for the team at Rocket Mortgage. Read MoreRead Less
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