Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

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Cass Hart (Strzynski)
Cass Hart (Strzynski)

Cass Hart (Strzynski)
Rocket Mortgage - Refinance Team
594 Reviews
Yvonne Fisher

" Cass was great he helped us refinance and in the long run saved us a lot of money "

Jill Patel
Jill Patel

Jill Patel
Rocket Mortgage - Refinance Team
562 Reviews
Dave Kline

"Jill was very professional. Once she was made aware of our needs she was able to find a mortgage that fit for us. Very happy with the experience."

Lisa James
Lisa James

Lisa James
Rocket Mortgage - Refinance Team
420 Reviews
Simon Fuhrmann

"excellent communication,and constant feedback was really appreciated. great follow up on any details needed to close the loan really kept us on track. I have already recommended your outfit on two ...excellent communication,and constant feedback was really appreciated. great follow up on any details needed to close the loan really kept us on track. I have already recommended your outfit on two occasions."

Rocket Mortgage - Refinance Team's Reviews

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Shannon Johnson
Jim was very helpful throughout the entire loan process. He was always available to answer questions and to make sure the process went smoothly for us.
Shane Binkley
We were looking to consolidate our debt and looked at many options. Within 10 minutes of looking at Rocket Mortgage, I received a call from Ember. Ember was amazing. I explained what we were looking at doing and Ember immediately started looking into everything. She was extremely honest and upfront about everything. I expected a call back probably in a couple days, but within the hour Ember called...We were looking to consolidate our debt and looked at many options. Within 10 minutes of looking at Rocket Mortgage, I received a call from Ember. Ember was amazing. I explained what we were looking at doing and Ember immediately started looking into everything. She was extremely honest and upfront about everything. I expected a call back probably in a couple days, but within the hour Ember called and had everything laid out already. She explained everything in detail and answered any questions and concerns we had. Any questions or concerns that popped up throughout process, she was available within a short time to answer and reached out to me at every step to make sure the process was smooth and expedient. Anyone looking to go through Rocket mortgage would be crazy not to ask for Ember!Read MoreRead Less
Patrick Crockett
Billy was very helpful and answered all my questions. We were able to close in a short amount of time and he kept me updated every step along the way. Thanks Billy.
Kellie Scott-Richetti
I know I’m a total type A personality. Half to do everything just right, and super high maintenance, with so many questions .

Ember is the most professional, knowledgeable, and supportive representative I have EVER had the pleasure to do business with.

She is definitely my number 1, and I’ll never work with anyone else again.
Cannot recommend her highly enough.

She has walked me through a process I ...I know I’m a total type A personality. Half to do everything just right, and super high maintenance, with so many questions .

Ember is the most professional, knowledgeable, and supportive representative I have EVER had the pleasure to do business with.

She is definitely my number 1, and I’ll never work with anyone else again.
Cannot recommend her highly enough.

She has walked me through a process I didn’t think I was even eligible for. Her approach is not pushy, she had me from hopeful to a happy ending. She literally helped me change my life.Read MoreRead Less
Kim Boschee
Blake was absolutely wonderful to work with! From the initial phone call to closing, it was literally 24 total days. He was there to alert to me to different documents needed, was always available when I had questions, and made this process totally seamless. He was extremely knowledgable about all aspects of the mortgage industry and I felt as though I was in great hands from start to finish. ...Blake was absolutely wonderful to work with! From the initial phone call to closing, it was literally 24 total days. He was there to alert to me to different documents needed, was always available when I had questions, and made this process totally seamless. He was extremely knowledgable about all aspects of the mortgage industry and I felt as though I was in great hands from start to finish. Thank you!!!Read MoreRead Less
Skeet Gribble
Cecelia was so compassionate and vigilant to get our loan approved and processed! She is so very kind and a joy to communicate with!! More than highly recommended!! Thank you for just being you!
Penny Mann
Lajill Jones was my mortgage underwriter. She did her homework and help me get the loan I needed. I would recommend her as A+ in knowledge and helpfulness.
Michelle Paltrowitz
I called Rocket on a weekend expecting to just leave a message. I got Ember, a live person. She has been amazing. She goes above and beyond to communicate. I always felt I knew what my next steps were, no surprises. I really can’t thank her enough for all of her help in this journey.
Thank you Ember!!
Alexandra Julien
Alex, worked diligently with my case. He provided recommendations to get me where I needed to be I order to qualify. Your the best Alex!
David Bunnell
It was a pleasure to work with Darr. Darr made the process easy and efficient. I would recommend others to reach out to Darr for their loan needs.