Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Rocket Mortgage's Reviews

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Karen Robinson
Kristine made sure we were both involved in every portion of mortgage. Extremely helpful, professional and friendly.
Dennis Krasner
I have nothing but positive things to say about Alan. He was extremely helpful and responsive throughout our home loan transaction. He made the whole thing go as smoothly as we have ever experienced. Kudos to him and the entire Rocket Mortgage team.
LaDonna Penny Lmt Mmp
Myles was awesome to work with and very informative.
Drucilla Campbell
Beyond helpful, answered every question I had, made the numbers work to make my dream come true. Just the absolute best, I wish I could give her a huge hug!!!
HollieandKester Potter
Excellent job and attention to detail from start to finish. She never failed to promptly return an email whenever I had a question. I would highly recommend working with Nancy on your home loan.
Hilee Hockenbury
We're not first time buyers, but Mitch has been the best agent by far that we've worked with on our home loans. He was easily accessible, friendly and definitely went above and beyond in getting our loan to closing. Mitch is a 5 star agent and we will look to work with him again on any future purchases.
Yvonne Greene
He was very helpful and encouraging ,professional. Would work with him again
Cody Wolford
Meh. I understand his job is to sell the loan but I wasn’t thrilled. About took my business else where. Everyone after Shane was AMAZING. But to an extent, rude and aggressive. I’d be in the middle of asking a question and would get cut off. Spoke over loudly. Got agitated when I said I’m going to shop around at other banks first, as this is a big purchase. After a few days, he called and offered ...Meh. I understand his job is to sell the loan but I wasn’t thrilled. About took my business else where. Everyone after Shane was AMAZING. But to an extent, rude and aggressive. I’d be in the middle of asking a question and would get cut off. Spoke over loudly. Got agitated when I said I’m going to shop around at other banks first, as this is a big purchase. After a few days, he called and offered a better more appealing deal than we previously discussed. I would recommend rocket to a friend but not Shane. I’m normally not one to leave a bad review but the issue was consistent.Read MoreRead Less
Rick Alston
Zach was very knowledgeable and helpful. He processed my request quickly. The process was very easy and stress free which is important when dealing with loans. I appreciate the time and effort that Zach put into our needs.
Rafael Esparza
Muy profesional y muy amigable