Reply from Alondra Huerta Ortiz:
Dear Sherif,
Thank you for taking the time to leave a review. I am writing this to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. As a Licensed Mortgage Expert, it is my priority to meet your loan ...Dear Sherif,
Thank you for taking the time to leave a review. I am writing this to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. As a Licensed Mortgage Expert, it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re earn your trust.Read MoreRead Less