Andrew McClain

Detroit, MI

NMLS 1273486

Senior Banking Support Consultant

Andrew's Reviews

Katie Ryan
Why do lenders ignore contract dates!?! Rocket Mortgage repeatedly assured me that the loan would close on time in conjunction with the contract, BUT AT THE 11TH HOUR he called to casually explain that he did not have the file completed and that the loan would be at least a week delayed!! It is bad business!! I am very disappointed in Justin and Rocket Mortgage. It's as though he doesn't ...Why do lenders ignore contract dates!?! Rocket Mortgage repeatedly assured me that the loan would close on time in conjunction with the contract, BUT AT THE 11TH HOUR he called to casually explain that he did not have the file completed and that the loan would be at least a week delayed!! It is bad business!! I am very disappointed in Justin and Rocket Mortgage. It's as though he doesn't understand the broad and sweep ramifications to the buyers and sellers when he FAILS to do his job properly. We were depending on you and majorly dropped the ball!Read MoreRead Less
Su Brooks
I have worked with Andrew for a few year now and he helped me with all my 4 mortgage loans. I can’t say enough of what wonderful experiences to work with Andrew! I would be working with him again on my next home loan wasn’t because he got promoted.
April Patalocco
Friendly personal service froma big company, thank you
Nancy Turner
Andrew was the best! Always called when he said he would. Andrew explained everything in an easy to understand manner. My home loan came out to the penny of what he estimated for me. No surprises at the closing table!
Lynn Dehlinger
Excellent service, very professional and responsive. A great experience!
Tee Bridal
Excellent service
Thank you Andrew
Jan Andretich
Andrew went above and beyond in his customer service to us. Our potential seller was hesitant to accept our offer due to a contingency, and he called the seller's realtor to put in a good word for us. Andrew was always available to us to answer questions or help us in any way. Not only would we recommend Rocket Mortgage to others...we would specifically recommend Andrew. His customer service was ...Andrew went above and beyond in his customer service to us. Our potential seller was hesitant to accept our offer due to a contingency, and he called the seller's realtor to put in a good word for us. Andrew was always available to us to answer questions or help us in any way. Not only would we recommend Rocket Mortgage to others...we would specifically recommend Andrew. His customer service was top-notch!Read MoreRead Less
Marvin Metzger
Great at his job. He goes the extra mile!
Chris McEvoy
Andrew puts the interests of the client first. We recently closed on our fourth or fifth financing or refinancing with Rocket Mortgage and Andrew continued the long tradition of surprising to the upside. He is very accessible, very smart and he never gives up. What a pleasure!
Dawn Haggerty
Everything was completed quickly and professionally. Any questions we had were answered with one quick phone call to Andrew...who was always available! This was the easiest home purchased we had out of the 6 homes we have purchased over the years.