Reply from Dane Hathaway:
Dear Kaylen,
Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than five stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great price in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better ...Dear Kaylen,
Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than five stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great price in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you throughout your loan process. I understand that you have spoke with our Client Relations team regarding your concerns. Please know I am here for you in the future, if given the opportunity.Read MoreRead Less