Deonna was always very helpful along with being very friendly. She made the process less complicated.
James Pace-Walker
James Pace-Walker
551
My experience with Deonna, was Awesome!!!. She is extremely personable and performed her job with excellence and expertise. She created a working environment that was stress-free, and kept the process running smoothly from beginning to end. I am very happy that she was the person to work with us, as she was fantastic, and at the very end, she felt like family. In fact, I was sad to not speak ...My experience with Deonna, was Awesome!!!. She is extremely personable and performed her job with excellence and expertise. She created a working environment that was stress-free, and kept the process running smoothly from beginning to end. I am very happy that she was the person to work with us, as she was fantastic, and at the very end, she felt like family. In fact, I was sad to not speak to her when the loan was done, as we communicated nearly on a daily basis. She is truly an asset to her profession and to the Rocket Mortgage family. If cloning were available it would benefit every company to have someone as she. I expect her career to continue to take her to even greater heights and for her to prosper as she is truly an amazing person. Thank you Deonna and the Rocket Mortgage family for Excellent smooth service. You made the process very easy, and we are enjoying our lovely home.Read MoreRead Less
Karol Birdsall
Karol Birdsall
551
Deonna was super patient with us through the whole process! She was always available for any and every question!! Her customer service skills are top notch!!! Thank you so much Deonna for helping us with our loan for our dream home!!!!
Sharon Schutte
Sharon Schutte
551
She was very friendly, efficient and willing to walk me through the whole process. Always willing to answer any questions as well on subsequent calls I made. Give her a huge thumbs UP for her great attitude and customer care. Well done ... and thank you. Would recommend her to anyone wanting to "do" a mortgage.
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