Douglas Mayer

Cleveland, OH

NMLS 198438

President's Club Banker

Douglas' Reviews

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Derrick Wilcox
Doug was very professional and was a great listener. Awesome consumer service and was able to answer any questions, that I have no matter the situation. I got continuous updates on the progress of my loan and cared for throughout the entire journey. If any of my friends or relatives ever need your service. I will send them your way without a second though. You and your team made this an ...Doug was very professional and was a great listener. Awesome consumer service and was able to answer any questions, that I have no matter the situation. I got continuous updates on the progress of my loan and cared for throughout the entire journey. If any of my friends or relatives ever need your service. I will send them your way without a second though. You and your team made this an unforgettable experience. Again thank you so much for all that you do. I'm glad that I chose Rocket Mortgage for handling my home refinance. Read MoreRead Less
Dennis Smithmyer
Douglas was great to work with and made changes without any problems!
Julie Smith
Douglas was very helpful, quick and got the job done!
Joseph Saladino
With my first contact with Doug I was completely satisfied with the whole process, The whole Rocket Mortgage team was so awesome & answered any questions I may have had to my complete satisfaction. I was even surprised when I found out the closing was in my own house.
Deborah Murry
Very personable and knowledgeable. Answered my questions well and never rushed me.
Jennifer DeMarchi Audette
Working with Doug was really wonderful. He is very knowledgeable and in fact was able to tell me that I qualified for a VA loan when I didn't think I did. He worked with me whrn I was having computer issues and was incredibly patient. He was enjoyable to speak with on the phone.
Eileen Kastanas
Doug was great to work with. He truly is an asset to Rocket Mortgage. He was always available, very polite and informative. Our refinance went smoothly and we are extremely impressed at the efficiency of everyone at Rocket Mortgage. I would definitely refer Rocket Mortgage to everyone. THANKS DOUG!!!!!
Keith Mines
It was a pleasure working with Douglas and the whole team. Very prompt and very helpful. This is my first refinance mortgage and it was smooth and fast and they got the job done.
Tina Davis
Doug was FANTASTIC! My refinancing was so easy he answered all my questions.Doug explained everything in a way I understood what was needed. I was pleased how quickly every thing was handled I closed in just 21 days. I would recommend Rocket Mortgage they go above and beyond :-)
Becky LaRosa
Doug was great. He was always available to answer questions and was so helpful throughout the entire process, checking in often to see how things were going. The support and personal customer service we received was truly a surprise.