Reply from Dylan Frazier:
Thank you for taking the time to leave a review. As your Solution Consultant, it is my goal to provide any available options to assist with meeting your refinance goals given unforeseen circumstances. I am so sorry for the difficulties we encountered, as we were not able to assist you without the information we need to successfully qualify for your loan transaction. I know that you were able to ...Thank you for taking the time to leave a review. As your Solution Consultant, it is my goal to provide any available options to assist with meeting your refinance goals given unforeseen circumstances. I am so sorry for the difficulties we encountered, as we were not able to assist you without the information we need to successfully qualify for your loan transaction. I know that you were able to connect with our Senior Research team regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with the best client experience and expectations with the process. I sincerely thank you for your time and patience. Please know that I am here if you have any questions in the future.Read MoreRead Less