Farzana Surati

Detroit, MI

NMLS 2088670

Senior Support Banker

Farzana's Reviews

Hasan Dedovic
When I decided to buy a property,I was unsure of which lender to use. We had multiple lenders requested and Farzana was one step ahead every time . Buying a property is very stressful but Farzana went above and beyond. When she said “I will contact you in 30minutes” SHE DID. The transparency and her professionalism was something new to me. She wanted us as Rocket Mortgage customers and once she ...When I decided to buy a property,I was unsure of which lender to use. We had multiple lenders requested and Farzana was one step ahead every time . Buying a property is very stressful but Farzana went above and beyond. When she said “I will contact you in 30minutes” SHE DID. The transparency and her professionalism was something new to me. She wanted us as Rocket Mortgage customers and once she got a grip on us she never let go. Constant updates,timely mannered and saved us money when it was time to put down the Cash To Close. As much as I appreciate the entire Rocket Mortgage team and their dedication to customers, Farzana made it happen. She was the anchor in this transaction and I will absolutely use Rocket Mortgage again. You have made our entire family happy and we thank you !Read MoreRead Less
Maribel Torres
Farzana's personal level of attention to my wife, Maribel, and me during our mortgage loan process was impressive. Even my realtor, Emily Danner, was amazed by Farzana's support and plans to recommend Farzana to her clients. My wife and I plan to do so as well.

The relationship my wife and I developed with Farzana was unique and we felt all along that Farzana went "beyond the call" and surpassed ...Farzana's personal level of attention to my wife, Maribel, and me during our mortgage loan process was impressive. Even my realtor, Emily Danner, was amazed by Farzana's support and plans to recommend Farzana to her clients. My wife and I plan to do so as well.

The relationship my wife and I developed with Farzana was unique and we felt all along that Farzana went "beyond the call" and surpassed our expectations. Farzana's pleasant and professional approach as well as her level of understanding were outstanding. We'll love to work with Farzana for any our lending needs, and strongly recommend others to consider working with her.Read MoreRead Less
Addie Beadle
Great experience. Very good woth updates!
Chris Fuller
Farzana made my home buying experience a a very good one. There were moments when their were some doubts that we could close in time. However, her knowledge and willingness to to provide answers when they were needed was refreshing.Thanks Farzana. You’re an asset to your customers and to Rocket Mortgage!