Jake Wiles

Detroit, MI

NMLS 1638499

Triple Crown Banker

Jake's Reviews

Mona A.Rahim
Jack is very professional in customer service, understanding the customer's needs and situation offering the best scenario, and working for their best interest. we have been with Rocket Mortgage for 15 years and will continue doing business with them
John Barrett
I can't say enough about the job Jake did in guiding us through the process. Very professional and always looking ahead to mitigate any surprises (proactive vs. reactive).
Richie Waite
What a professional. Working with Jake was great, as I am buying my first home. I had endless questions that were all welcomed and answered in detail to help explain me through the process and jargon. I would highly recommend for anyone who is in the first time process or even seasoned veterans in the loan world, Jake is your guy.
Rico Riquelme
Jake is the man.. at first contact he presented me with multiple loan options. he cut through all the BS and made the process so seamless. I am forever grateful for him and his team at Rocket Mortgage. Truly the best mortgage company I’ve ever dealt with
Gary Fowler
Jake was very responsive and helpful through the whole process even though I threw him several curve balls and changes along the way.
Sharon Towsley-Brunson
Always got back to us quickly with whatever we needed! Great customer service!
Teresa Akahoshi
Great customer service! He helped our loan process run smoothly and everything was completed quickly and on time! I appreciated the great service!
Arie Andrews
Jake was easy to communicate with and always found an answer to our questions.
Christopher Andrews
This was my 3rd time using Rocket Mortgage and I have to say Jake was by far the most responsive representative I have had throughout my experiences. I've had experiences in the past where I had 1 POC for each step of the process which created plenty of confusion on my end. This time around however, Jake was my primary POC from cradle-to-grave, allowing me to feel confident that the Rocket ...This was my 3rd time using Rocket Mortgage and I have to say Jake was by far the most responsive representative I have had throughout my experiences. I've had experiences in the past where I had 1 POC for each step of the process which created plenty of confusion on my end. This time around however, Jake was my primary POC from cradle-to-grave, allowing me to feel confident that the Rocket Mortgage Team was on the same page. Jake was always quick to respond to my questions and concerns whether via text, email, or chat. Thank you for your great service Jake!Read MoreRead Less
Karen Kerkove
Jake was way to work with and not too hard to get a hold of when I needed him.