James Boatner

Phoenix, AZ

NMLS 2690670

Banker

James' Reviews

Iliana
I am extremely grateful for James he answered all of my questions and helped me understand the process along the way. It was a very long and stressful process but with James keeping me up to date with what tasks needed to be done made it less stressful. I recommend James 100%. He is very knowledgeable and patient. He works in a very timely manner and will get back to you as soon as possible ...I am extremely grateful for James he answered all of my questions and helped me understand the process along the way. It was a very long and stressful process but with James keeping me up to date with what tasks needed to be done made it less stressful. I recommend James 100%. He is very knowledgeable and patient. He works in a very timely manner and will get back to you as soon as possible without any issues. Thank you so much for all your hard work James!Read MoreRead Less
Parth Naik
Awesome guy to work with very nice and helpful
Amanda Reel
I am completely happy and grateful for everything James did to help me get my house. The experience was smooth and easy. James was there any time I had a question and would answer as many times I needed them answered and would get right back to me. Thank you for helping me get my home!!!
Yesenia Contreras
Working with James started off well, and the process felt smooth in the beginning. However, as we moved further along, we experienced some hiccups that made things more challenging. Towards the end, the experience was quite different from how it started. We feel there’s definitely room for improvement, especially when it comes to providing clear and accurate information about closing costs. The ...Working with James started off well, and the process felt smooth in the beginning. However, as we moved further along, we experienced some hiccups that made things more challenging. Towards the end, the experience was quite different from how it started. We feel there’s definitely room for improvement, especially when it comes to providing clear and accurate information about closing costs. The percentage we were initially given for closing costs ended up changing, which made the final steps more stressful than expected.Read MoreRead Less
James Boatner
Reply from James Boatner:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less