Jeff Kawasaki

Phoenix, AZ

NMLS 1537126

Triple Crown Banker

Jeff's Reviews

Dave Walker
We appreciate what Jeff has done to help process our loan
Rebekka Hildebran
Terrible experience. Was pre qualified after being asked all the questions required and then got a call over 24 hours later with information that was left out of the initial conversation. Jeff was not helpful nor able to offer any suggestions. The issue was directly related to his incompetence and left us stuck in a bad situation. Would not recommend and will be looking elsewhere for our loans in ...Terrible experience. Was pre qualified after being asked all the questions required and then got a call over 24 hours later with information that was left out of the initial conversation. Jeff was not helpful nor able to offer any suggestions. The issue was directly related to his incompetence and left us stuck in a bad situation. Would not recommend and will be looking elsewhere for our loans in the future.Read MoreRead Less
Jeff Kawasaki
Reply from Jeff Kawasaki:

Dear Rebekka,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if ...Dear Rebekka,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Mark Lower
Jeff was so helpful throughout my entire loan process. Always kept me updated on the progress and what was happening. Any questions I had, he had or found the answers. Definitely would recommend him time and time again!
Noah Muirhead
When starting the mortgage process I was extremely overwhelmed and felt like I was in over my head with all of the different things that I didn’t know I needed or in some cases knew was even a thing. Jeff was probably the best person I could’ve gotten for the mortgage process. He was there every step of the way, even about half a year after I had first contacted him about a mortgage. He made the ...When starting the mortgage process I was extremely overwhelmed and felt like I was in over my head with all of the different things that I didn’t know I needed or in some cases knew was even a thing. Jeff was probably the best person I could’ve gotten for the mortgage process. He was there every step of the way, even about half a year after I had first contacted him about a mortgage. He made the entire process easy to understand and easy to do, from the first application to closing. He was extremely patient and answered any and every question I may have had, and I felt like I could always reach out to him with any questions I had or anything I may have been stumped with.Read MoreRead Less
Monica Jackson
Jeff picked our account up towards the end of our process after we'd lost 2 other representatives. He was extremely knowledgeable and professional, and helped answer some of our lingering questions. He made the last leg of our journey very easy and clear.
Tgim Stfa
Called him about a year before we were actually ready to get a mortgage. He gave me a checklist of things to work on to prepare for actually pulling the trigger on a house. Then when we started the actual process, he was super responsive, helpful, and accommodating even after I had been handed off to other specialists within his team.

And even better he's a great dude :)
Mark Clark
Jeff was instrumental in making the process very easy right from the start
Amy Lewis
Jeff was always available to help and very knowledgeable. He is definitely the person you want when buying your first house!
Bonnie Campbell
So professional, knowledgeable and helpful. Can’t even explain the personal and individual care we received during the process. Made it a breeze!
Jennifer Nash-Dale
Jeff was extremely helpful throughout our pre-approval and loan process. He always was supportive, responsive, and knowledgeable and helped us to feel at ease through the experience. We recommend him highly!