Joe Ferraro

Detroit, MI

NMLS 1566520

Triple Crown Banker

Joe's Reviews

Chuck Richard
I chose Rocket mortgage because I have dealt with them for over 24 years with mortgages and refinancing and have always been treated fairly and with respect. Unfortunately after this experience with Joe and his team, repeatedly lying to me, repeatedly asking the same question or requesting the same documents 2 and 3 times. I did finally get to close, however I will never use Rocket mortgage ...I chose Rocket mortgage because I have dealt with them for over 24 years with mortgages and refinancing and have always been treated fairly and with respect. Unfortunately after this experience with Joe and his team, repeatedly lying to me, repeatedly asking the same question or requesting the same documents 2 and 3 times. I did finally get to close, however I will never use Rocket mortgage again, and I am telling everyone to avoid your company like the plague. I hope you are able to correct your issues and problems with your staff.Read MoreRead Less
Joe Ferraro
Reply from Joe Ferraro:

Dear Charles,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for ...Dear Charles,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Cindy Mathes
Joe Ferraro is absolutely the very best! We financed our new home with him and he guided us through every step. I was always confident that he was only a phone call away. I highly recommend using Rocket Mortgage and especially contacting Joe Ferraro!!
Guadalupe Lokmna
Our experience with Joe was an excellent one. He is a very knowledgeable person.
Adam Helbing
Joe, being the first contact of the entire process, really set things off on the right foot. He was patient as it took my wife and I several months to find the perfect new home. Joe was always prompt when we had questions, and always available for a call if we needed it. He also made sure that once we had an accepted offer things moved quickly from there and the hand off to the next stages' ...Joe, being the first contact of the entire process, really set things off on the right foot. He was patient as it took my wife and I several months to find the perfect new home. Joe was always prompt when we had questions, and always available for a call if we needed it. He also made sure that once we had an accepted offer things moved quickly from there and the hand off to the next stages' expert was smooth.Read MoreRead Less
Cindy DePaul
Joe is awesome, always available or makes sure someone else is for our concerns.
Michael Taylor
This guy is second to none!!! Very experienced and got me through this refinance without a hitch. I enjoy working with Joe and would reccomend him and Quicken to all my friends and family.
Troy Crum
Joe did an excellent job helping me obtain a mortgage on my new home. I appreciated that he always returned my phone calls in a timely manner and never made me feel rushed on the phone. He answered all of my questions thoroughly and I definitely recommend him to anyone seeking a home loan.
Melvin Powell
If you're looking for a professional who will provide you with support from beginning to end with all the answers - Joe is the best!
Steve Laue
Joe is very easy to deal with. He made it easy every step of the way.
Mary Kimball
very easy to deal with. Got things taken care of quickly.