Laura Millard

Detroit, MI

NMLS 591359

Triple Crown Banker

Laura's Reviews

Brandi Tompkins
Laura dropped the ball on me during the process with not communicating clear deadlines, causing me to have to start the whole entire process over again. Also, in the beginning she gave a false approval status. Due to her failure and lack of communication, she set me back months in the process. I would advise Laura to work on better and more effective communication and transparency.
After this ...Laura dropped the ball on me during the process with not communicating clear deadlines, causing me to have to start the whole entire process over again. Also, in the beginning she gave a false approval status. Due to her failure and lack of communication, she set me back months in the process. I would advise Laura to work on better and more effective communication and transparency.
After this incident, I worked with James Pazarena and and Nicholas who were absolutely amazing and a joy to work with to say the least!Read MoreRead Less
Laura Millard
Reply from Laura Millard:

Dear Brandi,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you . I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I see that you were able to ...Dear Brandi,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you . I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I see that you were able to connect with our Senior Research Team regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Leven Ate
I’ve not yet worked with Laura, but have heard good things.
Looking forward to it, check back soon to find how our corp experience with ms. Laura has gone 🫱🏾‍🫲🏼
Maggie Roemmele
Laura is amazing. I was scared going into this whole home buying process. Laura cared about the past experiences I had and made this experience a breeze. She explained evey step of the process to me. Laura was great to work with.
Skip Wilders
Laura was a BLAST to work with, very knowledgeable about the product offerings and she is a GREAT representative of the company. If you have the chance to work with her, you can expect personal attention and quick/accurate answers to ANY questions you may have...
Chris Edwards
Laura was very helpful with assisting me in refinancing my fathers old mortgage into my name after he passed away. Very quick to respond and very attentive to my needs.
Carsten Schroder
Just an overall pleasant experience. Very knowledgeable.
Pallav Rustogi
Laura is great loan agent. Was super helpful and knowledgeable. She helped me with my loan and solved all queries with quick turnaround time. Also got me great loan rate. I would totally recommend working with Laura for getting loans. I really appreciate your help.
John Bruner
Laura was very helpful and professional. She had all the answers to my questions. I would recommend her for any help that you may need
David Thigpen
Laura Millard was the reason I went with this service for our home refinancing experience. Laura was professional, kind and most importantly FRIENDLY in her dealing with both me and my wife during this experience. We were hesitant, but Laura was there to answer questions and guide us through some points in the experience we were not sure of how to handle. She gave us great confidence and made us ...Laura Millard was the reason I went with this service for our home refinancing experience. Laura was professional, kind and most importantly FRIENDLY in her dealing with both me and my wife during this experience. We were hesitant, but Laura was there to answer questions and guide us through some points in the experience we were not sure of how to handle. She gave us great confidence and made us feel comfortable to ask questions. It was a great experience, fast and very efficent.Read MoreRead Less
Louie Lydic
Excellent customer service and great advice! She was able to lower my interest rate, shorten my loan term, and lower my payment! I am very happy that I chose Laura and Rocket Mortgage for my refi!