Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

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Cass Hart (Strzynski)
Cass Hart (Strzynski)

Cass Hart (Strzynski)
Rocket Mortgage Sales
680 Reviews
Patricia Yeo

"I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything ...I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything that was going on behind the scenes, Austin Davis and Jorge Mendez for making this loan possible and Kelli Britz for her role in this matter. All of you at Rocket Mortgage have been wonderful to work with. The speed and accuracy of all the paper work went very smoothly all the way down to the closing that took place in our home. I would like to shed some light on what started this in the first place. We were drowning is debt as many in the USA are. We just could not get ahead finically. We had seen on TV and social media about consolidating all of high interest payment into one monthly payment. My husband decided to see what it entailed, after selecting an option on his smart phone and clicking the button he hung up and waited for a contact to be made. One minute passed and the phone started ringing and the first caller was Cass Strizynske with Rocket Mortgage. So began the process. He took all of our information and said he would get back with us. When he called us back with the information, he informed us that we could cut our payment for the month for over half of what we were paying by consolidating, I told him that I had always heard “if it sounds too good to be true it probably was”. After he explained everything and we saw it on paper (e-mail) … he had our attention. We were given a date for our appraisal (One of our debts was our home loan) but when the appraisal came back for a FHA loan we were to make some adjustment on the home before it was to pass the inspection. We live in a ¾ earth contact home and it is very economical home as far as heating and cooling. The wall are made of 8” thick concrete and the windows in the bedrooms are small and just below the ceiling and are built into the concrete. We were told that to pass FHA we needed to put in windows that were 44” from the floor and they needed to be 5’ wide and window wells to go with the windows, for egress in case of fire. It was to be Major renovation of our home just to put more burden on an already financial problem. We thought all was lost and all of the information was very discouraging. After making calls to Rocket Mortgage and speaking to several people in their office and explaining to them why it was not feasible to do that type of renovation they came back with a conventional loan that worked for us. They went above and beyond what we expected of them. We now have a loan with a fixed interest for the length of it, with payments lower than our house and car put together, let alone the cards that was paid off. There is finally light at the end of the tunnel thanks to the wonderful people at Rocket Mortgage and I would highly recommend this to anyone to that is drowning in debt. A special Thanks to Cass Strzyski for keeping me sane during this process. Any time I called to ask questions if he did not know the answer he would get me in touch with someone who did. He was wonderful to work with and my husband and I are very pleased. While all of this was going on our nanny goat gave birth to 4 babies and one was very deformed, after working with him for 36 hours he passed away (we are very close to our animals and I for one took his passing very hard) the other 3 babies are doing well and growing fast. We live in the country and have raise many orphaned animals, and we feed all of the raccoon’s (sometimes feeding as many as 20) foxes and deer that come to call. A very heart felt Thank to all who made this possible. The Yeo’s Patricia and Donald "

Jill Patel
Jill Patel

Jill Patel
Rocket Mortgage Sales
637 Reviews
Sharon O'Hara

"Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email ...Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email advertisement from Rocket Mortgage. Not sure that we wanted to work with a company that works strictly online, we reluctantly sent some basic information to Rocket Mortgage. Things could not have worked out better, thanks to Jill Patel, the Rocket Mortgage representative who contacted us. Jill gave us an estimate within 20 minutes, and offered some suggestions on how to proceed. Not wanting to make a hasty decision, we asked if we could call her back later in the day. When we called back, Jill reviewed all of the information she had given us, answered all of our questions, and told us what to expect throughout the application process. We started the process and closed in about 30 days, all within the confines of our home. Jill is professional, thorough, and easy to work with. She answered our emails and calls, helping us to make the best decisions for us. She made the whole experience easy and pleasant. We were so impressed with Jill, we told our friends about her. Now they are getting ready to close on their house. If you are looking to get a mortgage or refinance your current one, look no further than Jill Patel. You’ll be glad that you did!"

Dan Griffith
Dan Griffith

Dan Griffith
Rocket Mortgage Sales
627 Reviews
Ro Morgan

"So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and ...So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and upbeat tone “all the time” the very most important thing to me is honesty and that’s what you’re going to get from Dan!! What he tells you, you can count on ! and you don’t have to worry or stress that you’re being told one thing and in the end it’s going to be something else. That is priceless in my book. He is spot on, he is on top of things you never wait a day sometimes not even a couple of minutes to get a response to an email or call, even very late at night when the poor guy should be sleeping— he’s just completely on top of everything. You’re never left wondering and no matter how many times you have a question that in some form or another you may have already asked, you’re only met with a cheerful tone and an attitude of wanting to make sure that you feel comfortable and you understand. To be honest 10 years ago when I started with Rocket Mortgage there was a gentleman named Corey and this is who he was —he had to give me some Toughlove a few times but he did exactly what he told me in our first conversation he was going to do ! we actually had moved away earlier this year to another loan company because of an interest rate and I can’t tell you enough how grateful I am to be back home with Rocket Mortgage !! and to have worked with Dan ! Dan had big shoes to fill and he knew it and he filled them perfectly. Because like I said everything Dan said he was going to make happen, happened! I couldn’t be happier to be back home with Rocket Mortgage I feel confident and like I don’t have to worry and that is certainly a plus any time and especially in these times. I tend to be a nervous person and sometimes I asked the same questions several times and again all I’ve ever been met with is a joyous attitude and exact information and the genuine concern to make sure I understood. Every person that will read this, you don’t know me, but I am a person that looks for everyone to be a person of their word because that’s all we really have in this life that’s ours is our word, and you can count on Dan’s word ! and that’s priceless! I want to thank Dan so much. Thank you Dan. And anyone reading this, don’t hesitate to work with Dan for a second, you will be extremely happy. Rosie M. CA"

Rocket Mortgage Sales' Reviews

Roy Robertson
Phillip made the process easy and smooth. He walked us through the documentation requirements and help to expediate the process. Very refreshing to work witrh such a professional and knowledgeable indivdual. I would not hesitate to recommend Phillip to any of my friends or family memebers.
Jennifer Young-Donnelly
Brad was exceptional—approachable, knowledgeable, and, most importantly, respectful in his approach. What stood out most was that he never pressured me. When he initially reached out, I was skeptical and hesitant, as I was not inclined to take on another loan secured by my home. I took time to thoughtfully discuss our options with my husband before deciding to reconnect with Brad.
Ultimately, I ...Brad was exceptional—approachable, knowledgeable, and, most importantly, respectful in his approach. What stood out most was that he never pressured me. When he initially reached out, I was skeptical and hesitant, as I was not inclined to take on another loan secured by my home. I took time to thoughtfully discuss our options with my husband before deciding to reconnect with Brad.
Ultimately, I chose to call him back precisely because he did not engage in high-pressure tactics. During our follow-up conversation, he listened carefully, addressed all of my questions thoroughly, and presented several well-considered options tailored to our needs.
After reviewing those options, the process became seamless. Brad guided us step by step with clarity and professionalism, making what could have been a stressful decision feel manageable and well-informed.
We are truly grateful for Brad’s support and expertise, and we are confident that we made the right decision. Thank you.Read MoreRead Less
Budiman Gondosubroto
Very Professional and Excellent Service
Kim Truong
Great experience! It was our first home purchase and we had a quick closing date. He was responsive to my many questions and made the process painless.
Jess Banuelos
Cameron was super friendly and always answered our calls and questions. Had a great experience with Rocket through and through!
Mickey Tennenbaum
Helpful, knowledgeable, easy to talk to. He made the process much easier than I had anticipated. Answered all of my questions. A pleasure to work with.
Courtney McKinley
Extremely helpful in communicating a strategy and keeping us updated throughout the process. We felt very confident in her advice and the way she explained it to us.
Chris Yates
Working with Derrick Staples at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From our very first conversation to the day we closed, Derrick demonstrated exceptional professionalism, knowledge, and dedication.

Buying a home can be stressful, but Derrick made the entire process feel simple and manageable. He took the time to explain every step, answered all of...Working with Derrick Staples at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From our very first conversation to the day we closed, Derrick demonstrated exceptional professionalism, knowledge, and dedication.

Buying a home can be stressful, but Derrick made the entire process feel simple and manageable. He took the time to explain every step, answered all of our questions promptly, and ensured we felt confident in every decision. His communication was outstanding—always available when we needed him and proactive in keeping us informed throughout the process.

What truly sets Derrick apart is his commitment to his clients. He genuinely cares about helping families achieve their dream of homeownership and works tirelessly to find the best solutions for their unique situation. His expertise, attention to detail, and customer-first approach made all the difference.

Thanks to Derrick and the Rocket Mortgage team, our home purchase was smooth, efficient, and far less stressful than we ever expected. I would highly recommend Derrick Staples to anyone looking for a knowledgeable, trustworthy, and hardworking home loan expert. He exceeded our expectations in every way and made our dream of homeownership a reality.

Thank you, Derrick, for your outstanding service and for helping us through one of the most important milestones of our lives!Read MoreRead Less
Kyle Glasscock
Rob did a great job communicating with us and keeping everything on track.
Joe White
She is like talking to an old friend, she's very informative, and understands our needs and was able to find the right loan to fit our budget, and made it easy from start to closing. Thank you, Mariah.