Nathan Cova

Detroit, MI

NMLS 1375898

Triple Crown Banker

Nathan's Reviews

Karol Adrion
On our first call we made Nathan aware that we had heard negative reviews of Rocket Mortgage changing rates and adding fees. He assured us that would not be the case but that is exactly what happened. He consistently overpromised and underdelivered. On top of the fact that he was non-responsive for days and his excuse was - I was out of town or I was at the vet with my cat. We repeatedly had ...On our first call we made Nathan aware that we had heard negative reviews of Rocket Mortgage changing rates and adding fees. He assured us that would not be the case but that is exactly what happened. He consistently overpromised and underdelivered. On top of the fact that he was non-responsive for days and his excuse was - I was out of town or I was at the vet with my cat. We repeatedly had to review docs and ask for corrections so many times that we finally ask for a manager to take over the account from him. We will never use Rocket Mortgage again!Read MoreRead Less
Nathan Cova
Reply from Nathan Cova:

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Keely Colburn
Absolute worst experience lending. We have had two prior mortgages with rocket. And 2 other mortgages prior to that. This experience getting another mortgage was worse than a 1 star review. We were completely mislead, ignored and then completely ghosted and dropped 4 days before our closing. We had everything completed for our loan, did everything they asked, had it conditionally approved, closing...Absolute worst experience lending. We have had two prior mortgages with rocket. And 2 other mortgages prior to that. This experience getting another mortgage was worse than a 1 star review. We were completely mislead, ignored and then completely ghosted and dropped 4 days before our closing. We had everything completed for our loan, did everything they asked, had it conditionally approved, closing was scheduled and then was hit with a letter of declination a mere 4 days prior to close. If you choose to go through rocket mortgage, do not use Nathan. He never answered or returned any of our phone calls when we tried to get in touch nor did we even get a letter of explanation for the change in appraisal amongst a laundry list of other false promises and incorrect information.Read MoreRead Less
Nathan Cova
Reply from Nathan Cova:

Dear Keely,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Keely,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that Evan spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Troy Neal
Nate went above and beyond for me on my first house. Helped me all the way through and over delivered on what he promised. Look forward to future business. Thanks again Nate!
Demi Beys
I'm a realtor with Keller Williams, 23 years in the business as a top producer, for some background. The contract was written on 12/2, Nate was on vacation so no one covered his business for a week, we had to extend closing twice. Loan commitment back in mid December was received. It's now 1/26/2024, and the loan died two days prior to closing. Third experience with ROCKET MORTGAGE that has ...I'm a realtor with Keller Williams, 23 years in the business as a top producer, for some background. The contract was written on 12/2, Nate was on vacation so no one covered his business for a week, we had to extend closing twice. Loan commitment back in mid December was received. It's now 1/26/2024, and the loan died two days prior to closing. Third experience with ROCKET MORTGAGE that has fallen apart in the past 5 years. In a market where a preapproval is key to winning offers, buyers please listen to your agent and pick a local agent. This should not happen 7 weeks in when a lender can close a loan in 2-3 weeks easily.Read MoreRead Less
Nathan Cova
Reply from Nathan Cova:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients and third parties feeling this way. At Rocket Mortgage we take great pride in delivering high-quality service, in which we take our integrity very seriously. I understand that you spoke with Roman from our Client Relations ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients and third parties feeling this way. At Rocket Mortgage we take great pride in delivering high-quality service, in which we take our integrity very seriously. I understand that you spoke with Roman from our Client Relations Senior Research team regarding your concerns. He would be your best point of contact moving forward.Read MoreRead Less

Ryan Tesnow
Works extremely hard and gets the job done no matter the circumstance. Was able to help my first-time homebuyer tremendously. Nathan got the loan through and to the closing table. Would highly recomened!
Tommie Brunning
This has to be the best mortgage officer and mortgage transaction I have ever had the pleasure to deal with!! Hands down this guy knows his stuff and handles everything without a glitch!! He certainly holds the client as the most important factor in the process. Because of him i am a loyal customer to Rocket Mortgage!!!!
Synnea Giles
We really appreciated working with Nate, especially including his proactive but easygoing approach to obtaining our business.
Shelia Davis
I love Rocket Mortgage. Everyone is very professional and understanding. They gave me everything they said they could do. I highly recommend. Nate Cova helped through the process. Kudos Nate.
Brian Gazzola
My experience was the absolute best with Nate at rocket mortgage. He went above and beyond to make sure everything went the way it was supposed to. Thanks Nate.
Patricia McCleary
Everything was so easy and fast with Nate's experience and dedication. Thanks