Shane Kelly

Detroit, MI

NMLS 1211996

Triple Crown Banker

Shane's Reviews

Teresa McConnell
We had the pleasure of working with Shane at Rocket Mortgage. He was incredibly quick to respond super helpful thorough during our entire process and made sure all our questions were answered clearly and thoroughly his professionalism and efficiency made what could have been a stressful process smooth and easy highly recommend.
Kim Parker
My experience was very smooth! Shane was very informative walked me through the process with ease.
Kalie Elizabeth
I was pre-approved with Rocket Mortgage, but as a first time home buyer, wanted to shop other lenders and compare. When telling Shane I did not want to go with Rocket, he proceeded to be condescending and then insulted me. Incredibly rude and would not recommend.
Shane Kelly
Reply from Shane Kelly:

Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at...Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this further.Read MoreRead Less

Andy Daughtrey
Shane was very knowledgeable and kept me on the path to owning a home! He was also very patient with me as I had questions.
Blank5729
Shane exceeded my expectations. He worked hard to get me approved for a loan. I can’t thank him enough.
Michelle Rodriguez
Shane was absolutely amazing. He was helpful knowledgeable and kind. I had a great experience with his help! Thank you!!!
Andrea Caldwell
Fantastic! Responsive! Knowledgeable! Friendly! Professional! I had a great experience with Shane and would highly recommend him to others. Thanks for everything Shane!
Aubrey Long
Shane was very helpful and also prompt with calling and responding back, He is very professional and made my house buying experience so easy thanks to him and the whole rocket team
Jessica Hernandez
Shane was great to work with, he was very knowledgeable and guided us through obtaining a mortgage after a few rough years we had financially. He’s very quick to respond and will always find an answer!’ I highly recommend working with him for your loan needs!!
Kathy Scheunemann
Shane was very professional and extremely helpful in the process.