Tom Diaz

Detroit, MI

NMLS 1708734

President's Club Banker

Tom's Reviews

Luan Van Den Elzen-Flom
Worst experience of my life, 6th mortgage (plus refinances), 1st n last w Rocket, had to apply 3x for same home, chaos and errors on their end and all their representatives. Was told getting a credit for the hassle and errors on their end still waiting for $1041.00. Run away from this company. Tom was 2nd loan officer after original left the company, never had any issues with first loan ...Worst experience of my life, 6th mortgage (plus refinances), 1st n last w Rocket, had to apply 3x for same home, chaos and errors on their end and all their representatives. Was told getting a credit for the hassle and errors on their end still waiting for $1041.00. Run away from this company. Tom was 2nd loan officer after original left the company, never had any issues with first loan officer.Read MoreRead Less
Tom Diaz
Reply from Tom Diaz:

Dear Luan,

Thank you for taking the time to leave a review. I am sorry if there was an opportunity where I could have better assisted you throughout your loan process. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I understand you have spoken with our ...Dear Luan,

Thank you for taking the time to leave a review. I am sorry if there was an opportunity where I could have better assisted you throughout your loan process. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I understand you have spoken with our Client Relations team regarding your experience. Please know I will be available in the future, if given the opportunity to re-earn your trust.Read MoreRead Less

Dominic Gonzalez
I can’t recommend Tom Diaz enough as a mortgage loan officer. As first-time homebuyers, the process felt overwhelming, but Tom made it easy to navigate. He takes the time to explain every step, from unfamiliar terms to the best options for our specific needs. Thanks to his expertise, we closed in just 11 days after putting in our offer —an incredibly fast turnaround.

What really stands out is Tom’s...I can’t recommend Tom Diaz enough as a mortgage loan officer. As first-time homebuyers, the process felt overwhelming, but Tom made it easy to navigate. He takes the time to explain every step, from unfamiliar terms to the best options for our specific needs. Thanks to his expertise, we closed in just 11 days after putting in our offer —an incredibly fast turnaround.

What really stands out is Tom’s transparency and approachability. He was always available to answer questions and kept us fully informed throughout. If you're buying your first home, do yourself a favor and work with Tom. His professionalism and dedication are second to none. Thank you, Tom, for helping us make our dream home a reality!Read MoreRead Less
William Peete
Tom was in constant communication with me throughout the process of buying my home. I would recommend Tom any day of the week. It was a pleasure to have him as my loan officer
Natou Franck
So far I had a great experience with Tom and it was a pleasure working with him. He made everything so easy due to it can be stressful with the process. I would gladly recommend him in the future.
Marsha&Larry Penn Socialproof Verified
I can’t lie this was an amazing experience. My whole team was thoughtful , understanding, caring, experienced. I wouldn’t change a thing!!! RocketRules
Andrew Slovak
Tom was a pleasure to work with from start to finish. It started with a simple phone call, and with that he was able to determine the right mortgage for me at the best rate possible leveraging the incentives available. He answered every question we had patiently and walked us step by step through the process. He has been an amazing partner to have!
Jon Tyl
Great guy who really cares about his clients and makes sure nothing is hidden. Most loan officers don’t show up at closing, but Tom was there in case any questions arose. I’ve went through Tom on two houses now and have no complaints.
Paula Hough
Tom was very helpful and always got back to us as promised. He was always pleasant to wor
Brandon Impellizzeri
Always quick to answer, amazing to work with!
Ken Gillman
Tom Diaz is a true Professional. Courteous, patient, informative, and with a unique ability to put the neophyte Mortgage client at ease by explaining the details of a Mortgage, and the process superbly. I could not be more pleased, and cannot find words to adequately express my gratitude in having Tom work me through this complex process. Kudos to Rocket Mortgage for their wisdom having Tom on ...Tom Diaz is a true Professional. Courteous, patient, informative, and with a unique ability to put the neophyte Mortgage client at ease by explaining the details of a Mortgage, and the process superbly. I could not be more pleased, and cannot find words to adequately express my gratitude in having Tom work me through this complex process. Kudos to Rocket Mortgage for their wisdom having Tom on staff, and for the entire online construct they have created to navigate the Mortgage process. Thank you Rocket and most importantly, Thank You Tom DiazRead MoreRead Less