Tony Rhodes

Detroit, MI

NMLS 1399285

Triple Crown Banker

Tony's Reviews

Casey Smatana
Thanks for all the help, Tony! My case wasn't easy as I needed to switch to Rocket with only 8 business days until closing. You and your team at Rocket made it happen. I closed on time without the need to push out closing. You guys killed it!
Mark Frey
Nice job helping us through the mortgage hurdles.
Vanessa Peart
If there was an option to give no stars, I would. This banker did not answer my questions first to ensure I would be a great candidate for the loan. He immediately asked for my social security information ,ran my credit and then asked pertinent information. While doing so slid in that he's running my credit.
I mentioned I have a job I've been on 3 years; I just dropped to as needed. To work as a...
If there was an option to give no stars, I would. This banker did not answer my questions first to ensure I would be a great candidate for the loan. He immediately asked for my social security information ,ran my credit and then asked pertinent information. While doing so slid in that he's running my credit.
I mentioned I have a job I've been on 3 years; I just dropped to as needed. To work as a travel nurse.
Then he replied ,this new job same field would not work for the loan. We can't move forward. Okay that's fine... I reply
"Questions why would you run my credit first ?, I'm very upset. That info about jobs should have come first "
He replied, "I understand so that's the way we do things here. I nearly go in a response before he goes enjoy the rest of your day."
The line is disconnected. The phone call lasted 5.5 min Wth
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Tony Rhodes
Reply from Tony Rhodes:

Dear Kristy,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. Please know I will be available if given the opportunity to re-earn ...
Dear Kristy,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. Please know I will be available if given the opportunity to re-earn your trust in the future.
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Harry Fleming
Tony is very professional and pleasant to work with. Whenever I had a question, Tony responded immediately. I was happy to rate 5 stars!
Matthew Hale
Not only was Tony extremely qualified to handle all of my needs, but he did so in a friendly, welcoming way. Tony’s knowledge and customer service minded approach to providing support shone through with every conversation we had. It is evident Tony is passionate in providing the best experience, and product, possible with every customer he is in touch with. I’m thankful to have been in contact ...Not only was Tony extremely qualified to handle all of my needs, but he did so in a friendly, welcoming way. Tony’s knowledge and customer service minded approach to providing support shone through with every conversation we had. It is evident Tony is passionate in providing the best experience, and product, possible with every customer he is in touch with. I’m thankful to have been in contact with him, and know that he will continue to provide many people with a high quality experience that will have a positive long lasting impression on their lives.Read MoreRead Less
Rachel Pastwa
Super attentive, very helpful, excellent at helping with all the details and had a great "get stuff done" additude
Dee Dee Jones
He was professional, responsive and knowledgeable. The process was fast and went smoothly.
Anh Tran
Amazing Tony was able to help with my special situation and get me the loan I need
Mynyo Beed-Nesz
I wish there were more stars to give Tony. He made the process so stress-free. With every problem that arose, he had a solution. His experience, knowledge and professionalism is unparalleled and I will direct everyone I can his way.
Dave Nyholm
TONY, YOU WERE A GREAT HELP WITH YOUR KNOWLEDGE AND SERVICE. I WILL BE MORE THAN HAPPY TO RECOMMEND YOU !!