Reply from Andrew Hujo:
Dear Alex,
Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. I completely understand your frustration...Dear Alex,
Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. I completely understand your frustration with the marketing calls and text messages from other lenders. I would recommend going to this website: www.optoutprescreen.com. This is where you can opt out of any prescreened offers and will help to eliminate the communication from third parties.
Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this further.Read MoreRead Less