Austin Neumann

Detroit, MI

NMLS 1552461

Triple Crown Banker

Austin's Reviews

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Art Salvetti
My experience with getting a mortgage with Austin has been very positive, professional and excellent! My situation is such that I am retired so I don't have the typical W-2 wage statements. That made no difference with my dealing with Austin. He decided what documentation I needed to produce for my specific situation ! I provided it and got my approval in minimal time. I would highly recommend ...My experience with getting a mortgage with Austin has been very positive, professional and excellent! My situation is such that I am retired so I don't have the typical W-2 wage statements. That made no difference with my dealing with Austin. He decided what documentation I needed to produce for my specific situation ! I provided it and got my approval in minimal time. I would highly recommend Austin and Rocket Mortgage Mortgage to a family member or friend ! Thank You Austin for always being available for any questions I had and for helping to get my mortgage !Read MoreRead Less
Corey Borns
Austin and the team at Rocket Mortgage provided excellent customer service and made refinancing almost effortless.
Jennifer Sasak
Austin is an excellent loan representative! His customer service skills are top rate. He was always quick to get back to me anytime I called and always made himself available to answer questions when needed. I highly recommend Austin to anyone looking to refinance their home, he is very good at his job!!
Larry Lucas
Austin was pleasant and responsive to my questions. He explained the process adequately. My only recommendation would be to inform customers that other reps would be handling a significant amount of the document review. I would have preferred to work with him as my only point of contact.
John Dommerman
First, he knows his business and answered any question I asked of him. He did it with enthusiasm and politeness...quite a friendly person. Great follow-up to ask if every thing was going OK, and also to answer any questions I might have.
Bryan Blanton
Austin was great to work with. He answered all my questions fast and walked me through the process. The entire staff was very helpful. I couldn't believe how fast everything happened. Only 16 days and I was ready to close. Probably would have been sooner but I had to reschedule an inspection and appraisal. Thanks for everything!
Linda Horner
I thank Austin and all the staff involved in processing my refinance. This was the easiest process I have ever experienced. 15 days to close is outstanding. Great teamwork!!
Lisa Hilder
Austin was very friendly and helpful in the refinance process. My loan was refinanced from start to finish in less than 30 days!
Dawn Hodel
Austin was beyond great to work with on my loan. He walked me through every step of the process, which made it extremely easy. Any questions i had were immediately answered by Austin. Definately recommend working with Austin.. Five Star Treatment the entire time.. Thank you!!
Shelly Blachnik Hernandez
I've been pleased with the responds & how helpful he had been & still is even though its out of his hands, he still goes over & behond his duty. Thank You very much.