Brad Wenzel

Cleveland, OH

NMLS 1011662

Executive Banker

Brad's Reviews

Vivian Smith
Thanks Brad!!!
I reached out to Rocket Mortgage to refi my mortgage for a lower rate and Brad Wenzel was so efficient and knowledgeable in helping me get what I wanted and more. Rocket Mortgage has incredible people like Brad Wenzel who get the job done! Again, thanks Brad!! --Vivian
Susan Bray
Brad was awesome! He explained every step of the way what I needed to do and why. He helped me look for options regarding which loan was right for me. The entire process was easy from start to finish because of Brad. Please use Brad for all your transactions at Rocket Mortgage/Rocket Mortgage
Chris Hernandez
Brad is absolutely AMAZING! He is always there when I have questions and is quickly to reply to my hundreds of emails! :o) This is the second time he has guided my thru this process. He is one of my reasons for coming back to Rocket Mortgage!
Jackie McIntyre
Brad was Awesome. He was very Knowledgeable and and answer all questions to my satisfaction. He guided us through the process very professionally.
Jimmy Lewis
Brad was very insightful over the whole re-fi process!
Samantha Logan
Very prompt, knowledgeable, and professional.
Carlos N Sanchez
It was disappointing that it took 9 months to complete a refinance.
Brad Wenzel
Reply from Brad Wenzel:

Dear Carlos,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I know that you were able to connect with Client Relations regarding your experience. I sincerely thank you for your time and patience. Please know that I am here ...
Dear Carlos,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I know that you were able to connect with Client Relations regarding your experience. I sincerely thank you for your time and patience. Please know that I am here if you have any questions in the future.
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Phillip Peters
He was excellent! I gave a really hard time at the beginning. I challenged him with questions to make sure he was who he said he was. But he came through in the clutch and under my intense scrutiny! Brad truly earned my business and gave an offer that I could not refuse. For that, I am truly thankful!
Penny Bergman
I found Brad extremely helpful and accomodating
Elisa Bardsley
Brad did an excellent job with my recent refinance. I had multiple questions and Brad was very prompt with all responses. as with most things in life, there are always a few bumps along the way, however it's how you handle them that sets good apart from excellent and Brad did an excellent job in explaining all the details in a fashion that was easy to understand and kept the process moving ...Brad did an excellent job with my recent refinance. I had multiple questions and Brad was very prompt with all responses. as with most things in life, there are always a few bumps along the way, however it's how you handle them that sets good apart from excellent and Brad did an excellent job in explaining all the details in a fashion that was easy to understand and kept the process moving smoothly.

I would highly recommend using Brad for your home loan or refinancing needs.
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