I cannot recommend Cass enough. We had started our refinance journey with three of the major lenders. All promising the best rates and the quickest close. After one of them running a hard check when they had promised us it would only be a soft inquiry, I was really starting to get frustrated. Two months go by and we’re still dealing with paperwork and appraisal and red tape. Out of the blue, I ...I cannot recommend Cass enough. We had started our refinance journey with three of the major lenders. All promising the best rates and the quickest close. After one of them running a hard check when they had promised us it would only be a soft inquiry, I was really starting to get frustrated. Two months go by and we’re still dealing with paperwork and appraisal and red tape. Out of the blue, I received a message from Cass, who said he could beat the original quote we received from Rocket. At this point, I was so frustrated that I told him if he could beat the quote and get me closed, he would have our business. Not only did he make everything happen within about two weeks, but he was extremely kind, personable, and professional. I highly recommend Cass and Rocket Mortgage.Read MoreRead Less
Marc Williams
Marc Williams
551
Cass is a true professional, he skillfully guided us through every part of the process and answered every question. We never felt out of the loop. Five stars !!! M&G Williams
Eugene Morgan
Eugene Morgan
551
He was very knowledgeable, understanding, and kind. I'm glad I got him and went through Rocket. They're lucky to have him.
Lisa Boyle
Lisa Boyle
551
Having always been skeptical of "online" mortgage companies, we cannot tell you how pleasantly surprised we were at the spectacular service we recieved from Cass! He was professional, going beyond all expectations! His vast knowledge and exceptional commitment to his clients is absolutely refreshing in this day and age! We will recommend him to anyone who asks us about mortgages! We couldn't ...Having always been skeptical of "online" mortgage companies, we cannot tell you how pleasantly surprised we were at the spectacular service we recieved from Cass! He was professional, going beyond all expectations! His vast knowledge and exceptional commitment to his clients is absolutely refreshing in this day and age! We will recommend him to anyone who asks us about mortgages! We couldn't be more pleased with him and then entire Rocket Mortgage Team! THANK YOU!!!!Read MoreRead Less
Eugene Morgan
Eugene Morgan
551
As a first time mortgage customer Cass went above and beyond his duties. He took time to explain everything in detail and was available anytime I had a question. I was a little nervous at first but he guided me through the entire process. I definitely recommend him and would pass his card on to anyone looking online.
Ross Dakin
Ross Dakin
551
Hi Cass :-) Great to work with You!!!
Jessie Arnold
Jessie Arnold
551
Best experience ever!! Cass made this process so much less stressful and confusing by explaining every detail and answering every question. Cass was on the other line any time we needed something. Thanks Cass!!!
Elaine Jimeson
Elaine Jimeson
551
Cass, was awesome!! He guided us from the beginning to end of our loan process. With Cass being so knowledgeable we felt comfortable that he would work hard to get us the best deal and that's exactly what he did. I highly recommend Cass, he is professional, listen to your needs, and recommend your best options. Thank you Cass for your patience, working with us, and holding our hand through the ...Cass, was awesome!! He guided us from the beginning to end of our loan process. With Cass being so knowledgeable we felt comfortable that he would work hard to get us the best deal and that's exactly what he did. I highly recommend Cass, he is professional, listen to your needs, and recommend your best options. Thank you Cass for your patience, working with us, and holding our hand through the process. Be blessed.Read MoreRead Less
Jackie Grandisom
Jackie Grandisom
551
It has been a pleasure working with Cass, I know that he worked hard, very knowledgeable he asked for 5% of my trust and he took care of the other 95%, he kept me informed every step of the way. He truly lifted some burdens off of me by getting rid of my credit card debt, I hope to work with him again in my future needs, I’m so amazed how fast it to close on the loan. Cass knows how to get it ...It has been a pleasure working with Cass, I know that he worked hard, very knowledgeable he asked for 5% of my trust and he took care of the other 95%, he kept me informed every step of the way. He truly lifted some burdens off of me by getting rid of my credit card debt, I hope to work with him again in my future needs, I’m so amazed how fast it to close on the loan. Cass knows how to get it done. Thank you , CassRead MoreRead Less
John Lewis
John Lewis
551
Cass, what can I say, knowledgeable, Personable, goes the extra mile, kept everything going smoothly. I would recommend him to anyone I know in need of a mortgage, he was understanding of our needs, empathetic and ultra professional. Rocket is lucky to have him and anyone using him would be too.
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