Cassandra Davis

Detroit, MI

NMLS 1731667

Senior Banking Support Consultant

Cassandra's Reviews

Gwen Togger
Cassandra has been wonderful to me during this loan process. She is very patient & calm answering all my crazy questions. She is very knowledgeable & friendly. I do enjoy talking to her. She was the deciding factor in going with your company.
Terrill Towne
She did not listen to my concerns or what I wanted from the loan The Clark people said the cost of the inspections was going into to the loan and that was ignored.. I am 100% disable which means a large percentage of my property taxes are exempt but I don't know if that was included in my current contract because Cassandra didn't do a good job in communicating with me. Weeks went by without a ...She did not listen to my concerns or what I wanted from the loan The Clark people said the cost of the inspections was going into to the loan and that was ignored.. I am 100% disable which means a large percentage of my property taxes are exempt but I don't know if that was included in my current contract because Cassandra didn't do a good job in communicating with me. Weeks went by without a word about my loan status. I was disappointed.Read MoreRead Less
Cassandra Davis
Reply from Cassandra Davis:

Dear Terrill,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. I sincerely apologize if there was an opportunity where I could have provided better expectations. It is our process to have our team members specialized in different roles. My role as a licensed ...Dear Terrill,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. I sincerely apologize if there was an opportunity where I could have provided better expectations. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. I believe you have received clarity after speaking with our Client Relations team regarding the concerns mentioned. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Martha Berry
Cassandra was great to work with. She worked within my time frame to get everything done in a timely manner. So glad I refinanced my home as she made the process easier than any other company that I have used. Thank you so much.
Arthur Testani III
Cassandra is a take charge, very experienced loan officer. She is very patient and thorough. She follows through and listens to you because she wants to earn your trust. She communicates well on the phone, email and text. She made my refinance a very easy, well informed decision. I had plenty of options when I chose to refinance and Cassandra and Rocket Mortgage made this decision very easy. I am ...Cassandra is a take charge, very experienced loan officer. She is very patient and thorough. She follows through and listens to you because she wants to earn your trust. She communicates well on the phone, email and text. She made my refinance a very easy, well informed decision. I had plenty of options when I chose to refinance and Cassandra and Rocket Mortgage made this decision very easy. I am very satisfied and I would not hesitate to recommend the both of them.Read MoreRead Less
Mary Bacic Giulvezan
Cassandra was very knowledgeable and easy to work with.
Kyle Duhon
Cassandra was extremely easy to work with and answered my questions promptly every step of the way. She was knowledgeable about the items included in my loan. I highly recommend using Cassandra and I would call her again if I needed another loan through Rocket Mortgage.
Diane Eden Fee
Cassandra is an amazingly knowledgeable home refi rep. I know because I recently worked with her. She walked me through the pros and cons. I appreciate her vast knowledge. Cassandra provided several options and well as alternative considerations. I highly recommend her as a refi rep for any circumstance.
Dianwe
Esta Isaac
Cassandra was most helpful with securing my loan with Rocket Mortgage. She went above and beyond all experiences I have had with similar applications. Many of the documents and replies to information needed would have been difficult to find or even know where to start, but Cassandra made them simple. Thanks to Cassandra for helping obtain the best plan for securing my loan.
Bonnie Apodaca
Cassandra was very professional, great customer service. She is very knowledgeable about her job and very pleasant to work with.
Albert West
Cassandra was great to work with and also very inf