Dave Sulick

Detroit, MI

NMLS 1228366

President's Club Banker

Dave's Reviews

Neal Bullard
Dave was very professional and courteous. He listened to my thoughts to what I wanted to accomplish over the next 3-5years and we made a plan. The numbers he quoted were very close to the actual numbers at closing. I really appreciate his honesty and not using a pressuring approach. Fantastic fast experience. I will use Dave again with Rocket Mortgage or where ever he lands in the future. :)
Sharon Haney
Dave was great, if I called with a question about our loan. We received a reply right away... Many Thanks Dave for all of your hell!
Kem Nutting
Dave was amazing! He is VERY knowledgeable and was able to give me a new direction I never thought of, and if (more like 'when') I buy another home or refinance, I would LOVE to work with him again!
Joanne Regan
Awesome awesome job. We were extremely pleased
Michael Doktor
I was initially fine with the service I received from Mr. Sulick. I reached out when there was an issue and was told it was handled, it was not. Then when an issue arose at closing, I did my due diligence and reach out to Mr. Sulick concerning the issue. he said everything was fine, there were no issues and that we were good to close. I specifically asked if there was an issue, would they ...I was initially fine with the service I received from Mr. Sulick. I reached out when there was an issue and was told it was handled, it was not. Then when an issue arose at closing, I did my due diligence and reach out to Mr. Sulick concerning the issue. he said everything was fine, there were no issues and that we were good to close. I specifically asked if there was an issue, would they resolve it before the closing because I didn't want to have them coming to me in a week or two and saying that I owed money out of pocket. I was again reassured that was no going to happen. That they don't do that. Well, that is exactly what happened. To the point of having to completely redo by refinance after I had already signed the papers. I was outright lied to by two different staffers including Mr. Sulick and for a company that is so concerned with customer service, no one seemed to want to do anything to help me. When the 2nd refinance occurred, I asked specifically to Mr. Sulick if there were any charges that were going to be incurred past what was done two weeks earlier on the refinance. I was told no. And there were additional charges, all be it minor, that did occur. I am not in any way happy with the service I received. Again, for a company who preaches customer satisfaction, I have received none. I previosuly had a mortgage with Rocket Mortgage and do not think that I could refer anyone to them after the service I received.Read MoreRead Less
Dave Sulick
Reply from Dave Sulick:

Dear Michael,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted...
Dear Michael,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.
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Thomas Thornton
Was great with answers and keep me up on updates as they came in.
Andie Candie
Dave was very professional and knowledgeable. He answered my many questions and made me feel comfortable about the full process. I was so pleased that I also recommended him to a friend of mine who also refinanced with him. I will definiiyely continue to recommend him to others.
Barbara Whiddon
Great very responsive to all our questions. Excellent exp
Sally Goodhue
Loved him! Very professional, polite & knowledgeable. He answered all of our questions with clarity and kindness.
Larry Fredella
Dave did everything possible to make my refinance go thru it’s stages as smoothly as it could.