Erik Solem

NMLS 2005862

President's Club Banker

Erik's Reviews

Kerry Tracey
Erik offers excellent customer service that meets and exceeds expectations. He is very professional, knowledgeable, is detail oriented, and works very quickly. I highly recommend him to anyone who wants to purchase or refinance their home. I guarantee you will be 100% satisfied with the consistently high quality service he provides: I certainly am.
Charles Lanning
My experience with Erik has been nothing but really really great he has been there for me every step of the way even on weekends he is a true professional I would highly recommend him to anyone looking for financial purposes again Erik thank you and God bless
Ericka Baca
Erik was great, he answered all my questions and the whole process was fast and thorough.
Angela Nakajima
I enjoyed working with Erik he made every step of the refinance easy.
I would recommend Erik if you need a mortgage-related loan.
Tony Almaraz
Quick, attentive, and easy to get a hold of. Highly recommend Erik.
Joel and Kristy Johnson
Erik was knowledgeable, patient, and committed to making sure we understood the process. He also made sure that we got the best possible deal and was extremely responsive via text and phone. I would recommend Erik to everyone looking to refinance.
tim hughbanks
This is not our first time dealing with Eric and I can honestly say it won't be our last. He listens to your needs and understands your situation and does everything he can to make this process wether it's your first home or a simple refi as easily and painless as possible. Thank you again.
darrell goodwin
Erik did such an amazing job helping us get our refinance done. He was very nice and knowledgeable during the process! Would recommend Erik any time! Thank you for everything!
L. Schroer
Rushed, in it for a sale.
Didn’t really listen to my needs or wants or consider what was in my best interest.
Initially contacted promising a lower rate than what was ultimately offered. And pestered me non stop after I told him I wasn’t interested in continuing. Would not recommend.
Erik Solem
Reply from Erik Solem:

wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that ...wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that took place, or provided you with a better explanation in the end. I assure you that I am certainly here for you in the future.Read MoreRead Less

Justin Mannucci
While my initial experience working with Erik was great. He understood and matched our level of urgency and we are appreciative of that. When our loan went for processing or review with Rocket Mortgage is where the nightmare began. Erik worked beyond his scope of responsibility to get us across the finish line. There were some manipulation tactics I will say because they did know I was shopping ...While my initial experience working with Erik was great. He understood and matched our level of urgency and we are appreciative of that. When our loan went for processing or review with Rocket Mortgage is where the nightmare began. Erik worked beyond his scope of responsibility to get us across the finish line. There were some manipulation tactics I will say because they did know I was shopping lenders. I would consider working Erik again in the future, but definitely not while he’s at Rocket Mortgage due to the level of incompetence and lack of communication between departments.Read MoreRead Less
Erik Solem
Reply from Erik Solem:

Thank you for taking the time to leave a review. It is my goal to set you up for success and create a seamless process. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if we fell short in any way. I will keep your feedback in mind. I also personally thank you for your time and patience. Please know I am here for you in the future.