Erin Imsland

Detroit, MI

NMLS 22813

Triple Crown Banker

Erin's Reviews

Ruthie Thill
Erin knew my situation even better than I did! She made the process smooth like butter. Even when I was out of her phase of the loan life, she made sure to get back to me with an answer. Everyone should be so lucky to have a lender like Erin!
Cele Yager
For some very strange reason , in six months time, my refi went from simple and straightforward to a horrible experience of which none was Erin’s fault
Bill Bates
Excellent service from Erin- would recommend her to anyone that wants to do business with rocket
Michelle Duke
Erin was amazing to work with. She was available for questions and help throughout the whole process. The easiest finance and closing we’ve ever completed!
chloe pesco
Erin was amazing helping through the entire mortgage process with me. She was super informative and available to answer my many questions along the way. She’s a top notch professional! Thank you!!
Candi Conklin
Erin provided great customer service throughout the entire process. She responded immediately to any questions or concerns. She has an awesome personality that makes you feel like you matter. Her level of expertise is great. If there was anything I didn't understand she would explain it to me so I understood it clearly. I will highly recommend Rocket Mortgage to my family and friends with Erin ...Erin provided great customer service throughout the entire process. She responded immediately to any questions or concerns. She has an awesome personality that makes you feel like you matter. Her level of expertise is great. If there was anything I didn't understand she would explain it to me so I understood it clearly. I will highly recommend Rocket Mortgage to my family and friends with Erin definitely as the contact person. Thank you Erin for such great customer service!Read MoreRead Less
Theo Toney
I recently closed my refinance loan and was extremely satisfied with the process and transparency. It was absolutely hands down the easiest process.
Brenda Boone
Erin was professional and personable, not pushy! She was extremely thorough and the process was swift!
Karen Hill
Erin was very helpful,always responded quickly and made it a very easy process.
Jessica Hannula
Too many things I was told was not correct. I was told my loan were closing in 7 to 10 days. It did not close till almost a month.
Erin Imsland
Reply from Erin Imsland:

Dear Jessica,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I saw that you were able to speak with ...Dear Jessica,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I saw that you were able to speak with our Client Relations Team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity.Read MoreRead Less