I was very frustrated and ready to cut ties with the Rocket due to my initial experience. I had decided to move on.
I'm glad I didn't. Jackson reached out and was able to completely change my experience. He is very professional and yet personable at the same time. He has a deep level of experience.
He listened to and addressed every concern I had a long the way. No fluff, just straight answers and ...I was very frustrated and ready to cut ties with the Rocket due to my initial experience. I had decided to move on.
I'm glad I didn't. Jackson reached out and was able to completely change my experience. He is very professional and yet personable at the same time. He has a deep level of experience.
He listened to and addressed every concern I had a long the way. No fluff, just straight answers and results. No talking over me or giving the impression he was trying to just get through it.
Thank you for your prompt and professional handling of our business. You answered all our questions and concerns promptly. Thanks again, Pat and Barb
Wilma Cody
Wilma Cody
541
Mr. Jackson Glenn, Thank you and the team !
Terry Cody
Terry Cody
551
Jackson is a true professional Cody Enterprises, Terry Cody
Andrea Hall
Andrea Hall
551
Jackson was so helpful and took as much time as I needed to explain all of my refinancing options. He is the ultimate professional. He was so gracious when I called back twice to make changes to my refinance! Rocket Mortgage and Jackson get a 100% in by the book!
SUPA TRUCKER BEA
SUPA TRUCKER BEA
551
I am so grateful to Jackson. He helped find the best product for me, we strategized a long term goal that worked for me, and I closed within two weeks of working with him. If I had any questions, he was always available to answer them right away. I will Definitely be sticking with Rocket Mortgage! Thanks again Jackson!
Renelda Burnley
Renelda Burnley
551
Jackson was very helpful and caring giving us the best options. He was on top of things explaining the difference between the old loan and the new. When there was something we didn't understand he was able to simplify it to our understanding. No matter the time or the questions he was there. Thanks Jackson!!! Thanks Rocket 🚀
Alex Benovich
Alex Benovich
551
Jackson was fantastic to work with. As a first time home buyer the stress was inevitable but Jackson did a phenomenal job mitigating it. He broke everything down very thoroughly to make sure I understood and was comfortable signing.
He even went out of his way while he was on vacation to answer a couple questions I had when he didn't need as he made sure to have someone cover his clients need be.
...Jackson was fantastic to work with. As a first time home buyer the stress was inevitable but Jackson did a phenomenal job mitigating it. He broke everything down very thoroughly to make sure I understood and was comfortable signing.
He even went out of his way while he was on vacation to answer a couple questions I had when he didn't need as he made sure to have someone cover his clients need be.
I would highly recommend using Jackson and if I was Rocket Mortgage I would make sure to keep him around as his work ethic is hard to find now a days.Read MoreRead Less
Ruby Moosavi
Ruby Moosavi
551
Jackson was very compliant throughout my divorce process. He guided me through the payoff settlement. Jackson helped guide me and I appreciate his transparency throughout my divorce process. Thank you Jackson, you were wonderful to work with!
BlackNock
BlackNock
551
Jackson really helped by keeping us quuckly informed on each step so things kept going forward smoothly.
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