Jeremy Forbes

Detroit, MI

NMLS 1751429

Executive Banker

Jeremy's Reviews

Cheryl Braithwaite
Very professional, knowledgeable and courteous. Felt very comfortable talking with him and he knew where to direct me for what I needed….
Andrew Taulbee
Jeremy lied to me twice about my refinancing and how much of a great deal it would be. The first time he said I would get to skip two months of payments (because of the timing of the close) and get a couple hundred back. With the holidays around the corner he said it was a great way to save some money for gifts and such. First closing went through and I get a call that I have to pay over a ...Jeremy lied to me twice about my refinancing and how much of a great deal it would be. The first time he said I would get to skip two months of payments (because of the timing of the close) and get a couple hundred back. With the holidays around the corner he said it was a great way to save some money for gifts and such. First closing went through and I get a call that I have to pay over a thousand. I cancel the closing (which thankfully they let me do late) and move on with my life. Jeremy contacts me again to convince me to try again. I told him, thank you but I don't want to be stick in that situation again. His response "Stuck in what situation? This only does better for you and you get to skip a payment for a month factoring the $340 that you need to bring to closing you will have $1400 more in your pocket and save $80 per month and also not have to pay money to catch up your escrow account upfront. Help me understand what about this feels like a loss to you [personal details of his own refinancing] Actually now that I am looking at this they have you expected to close 11/3 which would allow you to skip the November and the December payment. So $340 out of pocket and you keep your payment at 1700 and miss 2 payments in time for the holidays keeping $3000 in your pocket as opposed to going toward house payments." So I go through with the second refinancing and talk to Liz (who has been wonderful and honest). Liz says that I wouldn't get skipping December, but would be getting a little over a thousand back at closing and keep my monthly payments down. Few weeks after closing, I get a message that I own an additional thousand, because the taxes weren't calculated correctly. I talked to Liz again and we decided that I'm just going to give the money I got at closing back. She's going to run an escrow analysis, which I'm sure will make my monthly payment go up anyway. (that's still better than being short later) So in the end of the lies Jeremy told me, I got to skip my November payment.Read MoreRead Less
Jeremy Forbes
Reply from Jeremy Forbes:

At Rocket Mortgage we take great pride in delivering the highest quality service to our clients, and I apologize that you felt lied to and if I fell short in any way. This is never the type of experience that we want our clients to have as my goal is to help you be in the best position possible. I do see that you spoke with our Senior Research Team regarding your concerns. I truly appreciate your ...At Rocket Mortgage we take great pride in delivering the highest quality service to our clients, and I apologize that you felt lied to and if I fell short in any way. This is never the type of experience that we want our clients to have as my goal is to help you be in the best position possible. I do see that you spoke with our Senior Research Team regarding your concerns. I truly appreciate your time and for giving me the opportunity to work with you. Please let me know if there is any way that I can help you in the future. It would be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Kyle Newhouse
Jeremy was an excellent resource for us as we navigated our home purchase. Jeremy was very patient with our questions, and made sure we got a phenomenal deal, and closed on time. Very glad we had Jeremy on our team!!
Barbara Williams
I can't say enough about Jeremy Forbes and his attention to details and the swift movement of my refinance. He was spot on and thank you!
Cire Noslo
Jeremy was a great help and very knowledgeable about the process to refinance.
Charles Furman
Jeremy took care of things very professionally and when we had any questions during the process he took care of them quickly
Christine Bartow
I was pretty straight forward about not wanting to refinance and spending extra money for closing costs. Jeremy took all our information, called me back within a day and he did such a great job with the numbers. He was pleasant and responded to all my questions and concerns.
Linda Weatherbee
This is my third mortgage being assisted by Jeremy Forbes. I would quite literally not work with anyone else. Jeremy is on top of everything, is helpful in the application process, tries to streamline the whole situation. Whenever I have a mortgage need or know someone who does, I always recommend Jeremy Forbes at Rocket Mortgage.
Nicole Lee-Norfleet
Last year, I had tried to refinance but because of some of the COVID restrictions with my lender, my loan fell through. I was feeling skeptical about wanting to go through the process again, but Jeremy made everything quick and easy for me. I didn't even have to go through an appraisal, and he was clear about whatever documents I needed to provide. When I got competing offers from other banks, he ...Last year, I had tried to refinance but because of some of the COVID restrictions with my lender, my loan fell through. I was feeling skeptical about wanting to go through the process again, but Jeremy made everything quick and easy for me. I didn't even have to go through an appraisal, and he was clear about whatever documents I needed to provide. When I got competing offers from other banks, he also helped negotiate a better deal for me so I got more money back. The entire process was quick and painless and helped our family get in a better financial situation. Thank you, Jeremy.Read MoreRead Less
Todd DeLand
Literally the only person that could explain some closing numbers to me, including the closing dept (they were clueless). He was great!