Jess Hutchison

Detroit, MI

NMLS 1834936

Senior Banker

Jess' Reviews

Bob Marchand
Jess is a valuable asset to Rocket Mortgage. She does an amazing job and she made my experience with getting a ReFi, easy and painless. This is my 2nd time working with Rocket Mortgage, and I would recommend them wholeheartedly! Thank you Jess!!
Caryl Kostic
She was great. Knowledgeable and quick to respond. Any hiccups in this process, Jess chased down on her own without needing prompting
Suzanne Hargis
Jess, was great. Available and very helpful every time.
Doug Brady
Great experience easy to deal with very good experience.
Gavin Jones
Jess and everyone involved through the refinancing process were great! They helped me lower my payment and pay off some debt! Great Team!!!
Paul Reinhard
Jess was warm, yet businesslike, and had the information at her fingertips. She returned calls quickly and always had a calming personality for a person looking to refince his home.
Robert Cohn
I'd give her more stars if there were more to give. Mortgages are scary, but not if you work with Jess. From the first word of our first conversation I knew I was with a person who wanted to help. I felt like she was my advocate at Rocket mortgage; I could call anytime and ask any question and I'd get a courteous and competent response and real answers. I work for another company who says the ...I'd give her more stars if there were more to give. Mortgages are scary, but not if you work with Jess. From the first word of our first conversation I knew I was with a person who wanted to help. I felt like she was my advocate at Rocket mortgage; I could call anytime and ask any question and I'd get a courteous and competent response and real answers. I work for another company who says the customer comes first, then delivers that kind of service. (Edward Jones) That stuff starts at the top if it is ever to reach the customer. Jess is the kind of representative who delivers on that customer-first claim. I hope this spreads to other service providers. It'd be a better world.Read MoreRead Less
Brian Hawke
Jess "went the extra mile" to help us understand the numbers during our refinance. Upon our request to clarify a couple of things, she generated side-by-side amortization schedules so we could see exactly how much was going to principal and interest each month for the life of both loans. This made our decision to refinance pretty easy!​
Charles Marshall
Jess was very helpful. During the application and documentation processes, she guided us throughout and ensured that we understood everything. She answered all our questions.
Wendy Blight
Jess was awesome to work with! Even with my millions of questions!
Sondra Rosenbauer
Jess was great to work with and was always available, evenings and weekends to answer questions. She said the process was quick and easy and it was!
Matthew Williams
Very responsive to any questions that we had.