John was excellent. After going thru several other mortgage companies, who wanted this paid or that paid in order to get a mortgage on a house that had no mortgage, I tried Rocket. We've dealt with them previously, years back. John understood my frustration. He was very personable, told me what the process was, did everything he said was going to be done and always got back to me right away when I...John was excellent. After going thru several other mortgage companies, who wanted this paid or that paid in order to get a mortgage on a house that had no mortgage, I tried Rocket. We've dealt with them previously, years back. John understood my frustration. He was very personable, told me what the process was, did everything he said was going to be done and always got back to me right away when I had questions. I would highly recommend him to family and friends, and would use him personally again if needed.Read MoreRead Less
Eric Moore
Eric Moore
551
John is a very down to earth kind of person, He will listen to you, talk with you about your day, He even kept his cool when I was freaking out about my appraisal. I have nothing bad to say about him. I will recommend John to all my friends and family. His customer service skills are above and beyond! Thank you John for your outstanding service!
David Besley
David Besley
551
John rescued me. I had spoken with or had contact with at least 12 other people trying to arrange my second mortgage on the house. I spent four hours talking with, being put on hold, cut off, shunted to someone else, before getting to John. He calmed me down and stayed with me through every step of the process until a successful conclusion. He was friendly, knowledgeable and very reassuring. thank...John rescued me. I had spoken with or had contact with at least 12 other people trying to arrange my second mortgage on the house. I spent four hours talking with, being put on hold, cut off, shunted to someone else, before getting to John. He calmed me down and stayed with me through every step of the process until a successful conclusion. He was friendly, knowledgeable and very reassuring. thank you John.Read MoreRead Less
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