Jon Hernandez

Phoenix, AZ

NMLS 1971302

Executive Banker

Jon's Reviews

Elmer Solorzano
“Estoy muy contento y agradecido con el excelente trabajo del señor Jonathan Hernández, quien logró mejorar los términos y condiciones de mi refinanciamiento. Muchas gracias, señor Jon, por su gran labor
Jama Palmer
Jon was helpful, knowledgeable, curteous and patient. There were a couple of issues that he was very helpful with. He talked me through the whole process so things would go smoothly.
Karlene Hudgens
Jon was Wonderful to work with on our mortgage. He has been courteous, caring, helpful and knowledgeable. I would definitely recommend Jon and Rocket Mortgage to all my family and friends. Thank you for all your help Jon.
Karlene Hudgens
Jon was Wonderful helping us and he was very kind, courteous, helpful and knowledgeable. I would recommend Jon to all my family and friends. Thank you Jon for all your help.
Gary Hudgens
Jon took excellent care of us both very quick and professional plus very pleasant to deal with. I would say he is top in is field and would recommend his to anyone asking about getting a loan.
Karlene Hudgens
Jon has been such a Wonderful help for us and was very courteous, helpful, understanding and knowledgeable. I would recommend Jon to all my family and friends. Thank you Jon for all your help.
Jason Groh
Jon was awesome to work with! He was very knowledgeable and quick to answer any and all of our questions. The closing process is very quick and simple..
Thanks for the great experience at Rocket Mortgage!
Sandra Amado
Fue un placer hablar con Jon. Un gran profesional, nos ayudó muchísimo a solucionar los problemas que teníamos.estuvo de principio a fin. Guiándonos paso a paso, súper recomendado y agradecidos, gracias Jon.
Maria Ortega
Excelente trabajo de el,, muy enfocado ayudar a lograr los sueños, explicar cada paso se entiende perfectamente todo mucho profesionalismo y eso se agradece muchísimo .. no se desespera mucha paciencia, de una oh otra manera el busca para ayudarte y al final lo logra… con el equipo de él muy muy buen trabajo de equipo de verdad. Muchas gracias por hacer algo que en otros lados nunca lo pude hacer ...Excelente trabajo de el,, muy enfocado ayudar a lograr los sueños, explicar cada paso se entiende perfectamente todo mucho profesionalismo y eso se agradece muchísimo .. no se desespera mucha paciencia, de una oh otra manera el busca para ayudarte y al final lo logra… con el equipo de él muy muy buen trabajo de equipo de verdad. Muchas gracias por hacer algo que en otros lados nunca lo pude hacer gracias. Mucho mejor Rocket que los bancos físicos.. gracias otra vez 🙌
Excellent work of him,, very focused on helping to achieve dreams, explaining each step is perfectly understood everything a lot of professionalism and that is very much appreciated .. you do not despair a lot of patience, in one or another way he seeks to help you and in the end he succeeds ... with his team very very good team work really. Thank you very much for doing something that I could never do elsewhere, thank you. Much better Rocket than physical banks.. thanks again 🙌Read MoreRead Less
Nelson Arrieta Sr.
Well, we did have almos the same experience like somebody else here. First call Jon was great helping my wife and I with the requirements of the mortgage loan. But after that call he did not respond our calls not even the messages that we left him. Anyway, we completed the loan process with another loan banker without positive results. We hope that Jon understands us as well. Thanks
Jon Hernandez
Reply from Jon Hernandez:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to ...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the futureRead MoreRead Less