Juan Leon

Phoenix, AZ

NMLS 1688529

President's Club Banker

Juan's Reviews

Eleanor Espinoza
Juan understood our need and was very polite and helpful in assisting us. He made everything run smoothly connecting us to those who needed to complete our loan. Thank you Juan for your hard work and knowledge. Much appreciated.
Debby Moore Smith
Juan was very helpful in the beginning getting the loan in process. Unfortunately he did not list n when I told him that the job I had started in July. He put January and of course that did get counted. There was a bit of a scramble at the end. Also, I had told him that I was paying off credit cards, so he could have just paid off a couple of bills of my choice to get my debt ratio down - which ...Juan was very helpful in the beginning getting the loan in process. Unfortunately he did not list n when I told him that the job I had started in July. He put January and of course that did get counted. There was a bit of a scramble at the end. Also, I had told him that I was paying off credit cards, so he could have just paid off a couple of bills of my choice to get my debt ratio down - which ultimately we did.
I take some responsibility too for not reviewing the application.
All in all he came through and my loan closedRead MoreRead Less
Juan was very responsive and a huge help in getting my loan processed quickly. When having problems getting one of the documents, he even offered to be on the call with me to make sure we were getting the right thing. I really appreciated his help and advice through the process.
John Morehead
Dealing with Rocket Mortgage is always a delight: fast, easy to navigate and understand. This was the case and more with Juan's help. He explained everything and helped process this in a timely fashion, ahead of the estimated close. Recommended.
DeeAnn Couturier
Juan was always prompt in his responses and helped answer all our questions. We would use Rocket Mortgage again!
AD4C Hector
To deal with Rocket Mortgage for my home loan was a delight, their agent Juan was working with me for few days and everything was smooth and easy.
Juan was great to work with, very knowledgeable and helpful.
Klaus Feyersinger
Juan was great to work with, very knowledgeable and helpful.
Rosemary Brown
He was awesome, everything went so smooth & quickly. I started my process February 23, & closed March 23. The team was amazing.
Ronnie Bescher
Juan, he was friendly and no he job.
Brian McMillin
Juan Leon earned 5 stars, based upon my experience and interactions with him. We communicated initially, and extensively, by telephone, and also by email. Juan guided in the gathering of the necessary information for the loan, and was unfazed when I determined the specific property, of two possibilities, that was refinanced. Juan handed off the loan to a few other loan officers, but when an ...Juan Leon earned 5 stars, based upon my experience and interactions with him. We communicated initially, and extensively, by telephone, and also by email. Juan guided in the gathering of the necessary information for the loan, and was unfazed when I determined the specific property, of two possibilities, that was refinanced. Juan handed off the loan to a few other loan officers, but when an unresponsive 3rd party title company caused delay of the loan, Juan responded to my emails, and got the loan process rolling again, and he was able to extend the rate lock-in. I then selected a new, local to me, large and nationally recognized title company, and the home loan process then proceeded efficiently and rapidly. Several other loan officers became involved, but Juan was always available to clarify matters. Closing then occurred with dispatch, and everything worked out very well. I have now set up autopay. I could have borrowed a bit more $. Sincerely, Brian McMillin, November 29, 2022.Read MoreRead Less
Wanda Jackson
Juan was very responsive to all my goals and the things that were most important to me with the refinance. He was friendly, always available and prompt with addressing my concerns.