Malak was great throughout the entire process. I’m so glad I made the decision to work with her and Rocket Mortgage to refinance my home. I had a few meltdowns along with way but Malak assured me it would be fine and we would close. She even looked out for me at closing. Thank you soooo much for everything and be on the lookout for a referral soon!
Tracy Thelen Green
Tracy Thelen Green
551
I was originally looking to get a home equity line of credit, in the meantime I was connected with Malak and she was able to get my mortgage rate down which helped out that I did not need a home equity loan. Thank you Malak!
Robert Rickgauer
Robert Rickgauer
551
I was seeking help in refinancing my home and needed a expert in the field. I was lucky enough to get Malak who did everything possible to get all requirements completed to finalize my refi. I even ended up in the ICU with the China Virus and she was helpful in getting the refi team to change the date with no issues as I thought for sure it was going to be messed up, nope it was all done right…. I...I was seeking help in refinancing my home and needed a expert in the field. I was lucky enough to get Malak who did everything possible to get all requirements completed to finalize my refi. I even ended up in the ICU with the China Virus and she was helpful in getting the refi team to change the date with no issues as I thought for sure it was going to be messed up, nope it was all done right…. I found her extremely professional, helpful, knowledgeable, polite and on task to get my refi done right. She always returned my inquires quickly and completed required task on time. She even kept track of my responsibility to complete and when I fell behind on them, she would contact me to help. I highly recommend her as your loan professional as she knows her work well, use her as she’s that good. Thanks Malak for all your help!Read MoreRead Less
Christina Denyse
Christina Denyse
551
She was amazing! Great job! Very easy and great to work with.
Alex Ortiz
Alex Ortiz
551
Hi Malak our experience while working on the refinancing of our home was a good one over all, you where very professional and helpful there was a bit of a gap in communication for a few days where I didn't know if we where moving forward or not but once we resumed everything moved very smoothly I thank you for helping us through this process, best of luck.
Steve Greenwood
Steve Greenwood
551
Malak was very responsive to my questions and a pleasure to work with.
Linda Zilai Foster
Linda Zilai Foster
551
Very helpful and informative, made the process easy.
Elaine Law
Elaine Law
551
Very professional and highly recommended.
Courtney Armstrong
Courtney Armstrong
551
I had an incredible, smooth and painless experience with Malak! I said to my husband, "I wish every business were run like Rocket Mortgage." Malak answered every question, kept our interest top of mind, and walked us through every detail. Highly recommend Malak!
Kelven Burnett
Kelven Burnett
551
Very professional, highly attentive, and answered everything question or concern I had. One of the best people to work with in refinancing my home after dealing with others on my previous property. I highly recommend Malak!
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