Mark Hanna was great through the process of my refinance! He was very responsive and very helpful with any questions I had. This was hands down the smoothest and fastest refi ever (2 weeks)! I highly recommend Mark. He really seems to care about his clients.
Ryan Mealin
Ryan Mealin
551
Mark was great and made the process smooth and seamless.would definitely recommend!
Larry Schwartz
Larry Schwartz
551
Great customer service, very knowledgeable. I really get the impression that Mark cares about his clients satisfaction, we are not just another number. Fast, easy, and satisfying process. Thank you
John Dye
John Dye
551
Mark contacted me after the initial contact with Rocket Mortgage. This wasn't our first rodeo but Mark and his team members made it painless and fast.... We were approved and scheduled closing within 21 days. The fastest ever...
Jessica Anthony
Jessica Anthony
551
Mark was very responsive to answer any questions and provide updates. He made the refinancing experience very easy.
Malcolm Penton
Malcolm Penton
551
Thank You Mark for your exceptional customer service and lending knowledge. He makes it a point to make sure you are completely comfortable with the loan process. He also made sure that he got me the best loan program available to me. He knew exactly what specialized documents I would need to get me qualified. That extra effort has helped me and my family tremendously. I also never had to worry if...Thank You Mark for your exceptional customer service and lending knowledge. He makes it a point to make sure you are completely comfortable with the loan process. He also made sure that he got me the best loan program available to me. He knew exactly what specialized documents I would need to get me qualified. That extra effort has helped me and my family tremendously. I also never had to worry if he would return a call or an email in a timely fashion. Which was good when I wanted to submit an offer in a crunch. He also always knew what was going on with my loan, and made sure I knew. Even though I am sure he had several other transactions he was working. That individual attention is exactly what I needed as a first time home buyer. Cheers to you Mark!!! I recommend your services with confidence to anyone. Read MoreRead Less
Wilbur Jones Iv
Wilbur Jones Iv
551
Mark is awesome . He did everything he said and more ...... 100%X10 satisfied!!!!!!!! Go Mark
Michael Spadafore
Michael Spadafore
551
.. Mark Hanna is the ultimate professional. Through every challenge Mark has been most supportive in seeking resolution to all challenges on all levels. Mark has gone above and beyond all my expectations through the whole process. He has always responded when I needed questions answered and if he did not have the resolution himself he helped me see out the proper avenue. He is truly a highly ..... Mark Hanna is the ultimate professional. Through every challenge Mark has been most supportive in seeking resolution to all challenges on all levels. Mark has gone above and beyond all my expectations through the whole process. He has always responded when I needed questions answered and if he did not have the resolution himself he helped me see out the proper avenue. He is truly a highly valued member of your team. I would be remiss not to refer to him as any lessRead MoreRead Less
Marius Rauckis
Marius Rauckis
551
Great customer service, very knowledgeable. I really get the impression that Mark cares about his clients satisfaction, we are not just another number.
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