Nicole Dublo

Cleveland, OH

NMLS 1731798

Triple Crown Banker

Nicole's Reviews

Brian
Nicole was very kind and nice up front. She did respond to some texts and emails even though apparently she was out of office. However, I was extremely frustrated at the end when I was trying to get answers about closing, she would not return a phone call. I would call, she would say she was in a meeting and would call me back and then never call back. The entire last week-two weeks I was never ...Nicole was very kind and nice up front. She did respond to some texts and emails even though apparently she was out of office. However, I was extremely frustrated at the end when I was trying to get answers about closing, she would not return a phone call. I would call, she would say she was in a meeting and would call me back and then never call back. The entire last week-two weeks I was never able to get her on the phone which was very disappointing and frustrating.Read MoreRead Less
Nicole Dublo
Reply from Nicole Dublo:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at ...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-373-4576 if you would like to discuss this further.Read MoreRead Less

lisa chretien
Nicole was so patient and helpful with us and knew exactly how to help us accomplish exactly what we wanted. She performed her magic and made it all happen. She is the best!!!
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Nicole was great from our 1st call. She was helpful, caring, patient and knowledgeable. I would refer her to anyone needing a lending solution.
Patrick Orlando
Nicole made a rather long, stressful loan transaction into a very pleasant experience. She is very professional, knowledgeable, and a joy to work with. We need more people in mortgage banking like her!!
leonardo Varela
I JUST CLOSE MY LOAN AND FROM THE FIRST TIME I SPOKE TO NICOLE I NEW SHE NEW HER STUFF, VERY KNOWLEDGEABLE AND VERY CARING, ALWAYS THINKING ON HOW TO MAKE MY EXPERIENCE ENVIABLE, WILL DEFINITELY USE HER SERVICES IN THE FUTURE AGAIN.
Stanley Jenkins
Very professional and straight to the facts, I new that she was honest and trustworthy !
Mark Albarado
Nicole was excellent. Walked me through the process from start to finish. If I had any questions always responded promptly, even called me, I was not expecting that kind of service using an online mortgage lender. I was impressed with Nicole and the entire process.
Tim Scott
Nicole was very helpful, patient and professional.
Brian Leisten
Nicole is friendly and very patient to work with. She took the time to explain every step of my home refinancing. I never felt like I was being shuffled thru the system, she was always ready to help.
Reesa Lewandowski
Great communication, quick to get our closing done, walked through everything with us step-by-step, followed up via phone.