Rick Kozempa

Detroit, MI

NMLS 1211681

Triple Crown Solution Consultant

Rick's Reviews

Renae Wood
My wife and I were supremely satisfied with working with Rick. He was always readily available and helpful in guiding us through the process.
Malinda Lieske
Rick was very kind and being I am computer literate he helped me thru the process on overnighting stuff and letting me know what to do and expect. I was going with another company before I got ahold of Rocket Mortgage and Rick. The process was fast convenient. Thanks Rick. Malinda Lieske
Kristen West
Rick was wonderful! He diligently followed up and walked us through the entire process. We will be referring family and friends for sure.
Laura DiStefano
He was very patient and informative.
Ray Orofino
Professional, knowledgeable, friendly, human are the words I use to describe Rick
Bonnie Beemer
Rick was very professional in gathering the details of our current financial situation and our desire to refinance, and was able to get back to us very quickly with a proposed interest rate and monthly payment his company could offer. We wanted to go forward, and Rick was very accommodating by setting a time at our convenience to call us and guide us through our entire online application. He ...Rick was very professional in gathering the details of our current financial situation and our desire to refinance, and was able to get back to us very quickly with a proposed interest rate and monthly payment his company could offer. We wanted to go forward, and Rick was very accommodating by setting a time at our convenience to call us and guide us through our entire online application. He went over each section with us as we went along, and we were done! He then explained what financial documents we would need to submit and that an appraiser would be contacting us soon, and to feel free to contact him if we had any questions or concerns. Rick made it very easy to get the process started.Read MoreRead Less
VJ Onipse
Not very involved with the transaction
Rick Kozempa
Reply from Rick Kozempa:

Dear Viviana,

Thank you for taking the time to leave a review. It was my pleasure to assist you, and I sincerely apologize if there was any opportunity where I could have been more involved with your loan. I am sorry for any confusion as it is our process to have our team members specialized in different roles. I am licensed to go over the terms and structure of your loan, while my team members ...Dear Viviana,

Thank you for taking the time to leave a review. It was my pleasure to assist you, and I sincerely apologize if there was any opportunity where I could have been more involved with your loan. I am sorry for any confusion as it is our process to have our team members specialized in different roles. I am licensed to go over the terms and structure of your loan, while my team members assist during the process with the underwriting requirements. It is my goal to set our clients up for success, and I will keep your feedback in mind moving forward. Please let me know if there is anything I can do for you in the future.

Thank You,Read MoreRead Less

April Frusher-Boyle
Rick was very helpful, informative, professional and timely.
Montgomery Byers
everything I was told done in a timely manner
John Grove
Rick was spot on with every aspect of our loan process, he was efficient and helpful. would recommend highly him to my friends and relatives.