James Apfel

Detroit, MI

NMLS 323177

President's Club National Account Executive

James' Reviews

Amanda Miller
Great follow up. James was incredibly responsive and we appreciate his help.
John Bliss
All good...except:

For eleven days leading up to Nov 7, 2019, I was periodically asking, "Is the process moving forward normally?" And each time was told, "Yes." But that was incorrect. In actuality, Rocket Mortgage was holding on a replacement cost report or updated declaration page but had not informed me about it. Eliminating this unnecessary eleven day wait would have reduced my days-to-close ...All good...except:

For eleven days leading up to Nov 7, 2019, I was periodically asking, "Is the process moving forward normally?" And each time was told, "Yes." But that was incorrect. In actuality, Rocket Mortgage was holding on a replacement cost report or updated declaration page but had not informed me about it. Eliminating this unnecessary eleven day wait would have reduced my days-to-close by a full 20%.Read MoreRead Less
Eric Neal
James was extremely knowledgeable and helpful throughout the process
Erick Klafter
James was absolutely terrific through the whole process. Great follow-through and answered all of my questions and helped ensure closing was on time.

Thank you James!
Marissa Fenderson LaCoste
James made the process easy to understand and was willing to go above and beyond when we needed his help. Thank you!!
Andrew Dipsia
We had a unique situation and James worked hard to make it all work!
A Donaldson
Working with James was a pleasure from day one. He was friendly and very knowledgeable when checking in, giving reminders of where we were in the process, and explaining the next steps. He answered questions immediately. I felt supported throughout the entire process.
Ronald Bailey Sr
Would like to thank James, he was always available in a timely manner. Stayed on point about all issues, and supported us every step of the way. During any sort of confusion, he clarified swiftly and took care of any misunderstandings.
Caleb Higgins
He was knowledgeable and very nice to work w
Natalie Holt
James was extremely helpful during my home buying process! He is the reason I chose Rocket Mortgage for my home buying needs. He was well versed in my relocation details and always ready to answer my questions. I could even text him if I needed. He was very personable and made my home buying process stress free! Thanks James!