Cassandra Ramos

Detroit, MI

NMLS 1603959

Partner Development Manager

Cassandra's Reviews

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Ebonie Matthews Crawl
My experience with Rocket Mortgage overall was fantastic! Cassandra was very professional and always available, even on weekends, to answer my questions. She was very knowledgeable and helped to guide me through the home buying process in a swift and pain free manner. Although I’m sure she had other clients at the time, I never felt that she was unavailable when I needed her. Her quick response ...My experience with Rocket Mortgage overall was fantastic! Cassandra was very professional and always available, even on weekends, to answer my questions. She was very knowledgeable and helped to guide me through the home buying process in a swift and pain free manner. Although I’m sure she had other clients at the time, I never felt that she was unavailable when I needed her. Her quick response was much appreciated.Read MoreRead Less
Jenn Ferguson
Cassandra was fantastic to work with! She made the entire homebuying process easy and enjoyable.
Teresa Coe
Sorry, I have MLO as well. Cassandra did not speak my language.
Cassandra Ramos
Reply from Cassandra Ramos:

Hi Teresa,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, I pride myself on helping my clients make educated and informed decisions regarding the terms and structure of their loan. I want to make sure that all of my clients fully understand their figures and are comfortable with their loan program prior to closing. I ...Hi Teresa,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, I pride myself on helping my clients make educated and informed decisions regarding the terms and structure of their loan. I want to make sure that all of my clients fully understand their figures and are comfortable with their loan program prior to closing. I apologize, if at any time, you were unhappy with your figures, or you had questions that went unanswered. I am happy that we were able to get your loan closed and get you into your new home. Please know that you can contact me in the future should you have any questions or concerns.

Thank youRead MoreRead Less

Shellie Sauvage
Very attentive, thorough and patient in answering concerns/questions.
Lourdes Pria
Cassandra made me feel comfortable throughout the process and she's always available anytime I need her. The contagious energy in her voice brings positivity that helps with my anxiety being a first time time home buyer. Thanks and hugs Cassandra!
Cynthia Harris
Cassandra was very professional knew her facts and got back with me in a timely manner. I was pleased with the way she handled my case and provided answers to my questions and made me calm and willing to proceed with Rocket Mortgage. I believe that she is the right person to help anyone make that next transaction in your life.
Michael Sherman
Probably would have not gone with Rocket Mortgage if my first contact had not been Cassandra.
Ann Wells
I had a wonderful experience refinancing my home with Cassandra. She made sure everything was in order and expedited the refinance in a very professional manner. It was a pleasure working with her.
Phillip Vananda
Great to work with very professional thanks for making my life e
Kathy Graham
Cassandra was so helpful! She knew how to help us and was very pleasant, friendly, and made us feel at ease about refinancing. She answered all of our questions and also double checked on things for us when we weren't sure about something. Everything went so smoothly.