Alena Alessandrini

Detroit, MI

NMLS 2007202

Senior Support Banker

Contact Information

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(800) 351-0228 ext. 3135450433
(800) 351-0228 ext. 3135450433
Website https://www.rocketmortgage.com/?qls=SPF_universl.2308201611
As your trusted Home Loan Expert Alena is dedicated to creating the best home loan experience for you. With the help of the online tools from Rocket Mortgage®, you'll feel certain that you're getting a loan that meets your needs. Work with Alena and get the peace of mind that comes with working with an expert.

Rocket Mortgage - Purchase Team

51101 Reviews

Alena's Reviews

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Liinda Callahan

November 21, 2020

Said she would call on Thursday afternoon. This is Friday at 400. Still no call. Every other company has called. I guess she is not interested.

Reply from Alena Alessandrini:

Dear Linda,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I see you spoke with our Client Relations...Dear Linda,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I see you spoke with our Client Relations team regarding this matter. Please know I am here for you in the future.Read More Read Less

Rocket Mortgage, LLC; NMLS #3030; www.NMLSConsumerAccess.org. Equal Housing Lender. Licensed in 50 states. AL License No. MC 20979, Control No. 100152352. AR, TX: 1050 Woodward Ave., Detroit, MI 48226-1906, (888) 474-0404; AZ: 1 N. Central Ave., Ste. 2000, Phoenix, AZ 85004, Mortgage Banker License #BK-0902939; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; CO: Regulated by the Division of Real Estate; GA: Residential Mortgage Licensee #11704; IL: Residential Mortgage Licensee #4127 – Dept. of Financial and Professional Regulation; KS: Licensed Mortgage Company MC.0025309; MA: Mortgage Lender License #ML 3030; ME: Supervised Lender License; MN: Not an offer for a rate lock agreement; MS: Licensed by the MS Dept. of Banking and Consumer Finance; NH: Licensed by the NH Banking Dept., #6743MB; NV: License #626; NJ: New Jersey – Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226, (888) 474-0404, Licensed by the N.J. Department of Banking and Insurance.; NY: Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226 Licensed Mortgage Banker-NYS Department of Financial Services; OH: MB 850076; OR: License #ML-1387; PA: Licensed by the Dept. of Banking – License #21430; RI: Licensed Lender; WA: Consumer Loan Company License CL-3030.