Top shelf professional. Excellent communicator. Top of her field. A tremendous resource for the customer and irreplaceable asset for her employer!
Reuben Joseph
Reuben Joseph
551
I absolutely enjoyed my experience working with Amy-Nicole. She is customer focused and was always fast to answer my questions or replies. She is an expert working with VA loans and I highly recommend her to anyone who plans to use a VA loan. Even after my loan was handed off to another loan officer Amy was still around to answer my questions or concerns I had. She is a rock star and should be ...I absolutely enjoyed my experience working with Amy-Nicole. She is customer focused and was always fast to answer my questions or replies. She is an expert working with VA loans and I highly recommend her to anyone who plans to use a VA loan. Even after my loan was handed off to another loan officer Amy was still around to answer my questions or concerns I had. She is a rock star and should be recognized for amazing customer service and the professionalism she demonstrates when working with clients. Thank you, Amy!Read MoreRead Less
Trevor Clark
Trevor Clark
551
I enjoyed working with Amy-Nicole so much that when I needed to set up a checking/savings account, I consulted her in hopes that she could provide one. She doesn't, but I'm glad I asked her. She seems to genuinely love her work.
Reid Thebault
Reid Thebault
551
Amy-Nicole, is one of the very best home finance person with whom I have ever worked with on a home purchase or refinancing. She is responsive, knowledgeable and sensitive to the needs of her clients. I very much enjoyed working with Amy-Nicole.
Marian Chin
Marian Chin
551
I was referred to work with Amy-Nicole and I was so happy that I worked with her on my refinance.
Amy-Nicole was friendly, knowledgeable, responsive, and guided me through the entire process. She explained the different options and recommended the best option for me. Amy-Nicole followed through on all my questions promptly. Her customer service was exceptional and her handling of the refinance ...I was referred to work with Amy-Nicole and I was so happy that I worked with her on my refinance.
Amy-Nicole was friendly, knowledgeable, responsive, and guided me through the entire process. She explained the different options and recommended the best option for me. Amy-Nicole followed through on all my questions promptly. Her customer service was exceptional and her handling of the refinance exceeded all my expectations.Read MoreRead Less
Pam Farmer
Pam Farmer
551
Amy was so patient and very knowledgeable, my husband and I thoroughly enjoyed working with her!
J John Antakli
J John Antakli
551
Always professional and honest with a positive attitude! Amy-Nicole is the best.
Dori McBride
Dori McBride
551
Amy-Nicole Fernandez is beyond fantastic! I was fortunate to be referred to her through her colleague and she delivered the best customer experience! When it comes to personal finances and home mortgages it is critical to be able to trust your provider. Rocket Mortgage is lucky to have someone as amazing at their job as Amy is!!
Dennis Wieczorek
Dennis Wieczorek
551
I have mortgaged several homes throughout my life, and remortgaged the three homes many times over the years. My very first mortgage was at 11% in the 1980s. So I have dealt with many loan officers to get the best mortgage interest rates possible for the financial benefit of my family. I just want to say that Amy-Nicole Fernandez was the very best loan officer that I have ever dealt with. She ...I have mortgaged several homes throughout my life, and remortgaged the three homes many times over the years. My very first mortgage was at 11% in the 1980s. So I have dealt with many loan officers to get the best mortgage interest rates possible for the financial benefit of my family. I just want to say that Amy-Nicole Fernandez was the very best loan officer that I have ever dealt with. She was so helpful and efficient in expediting the process of refinancing of our mortgage. I appreciate this because we are now saving money quicker than had I chosen to refinance with one of your company's competitors. Amy-Nicole was recommended by a previous client and that person raved about her service,when making their recommendation. They were not wrong in their praise of her and now I am reccomending her too!Read MoreRead Less
Kira Barden
Kira Barden
551
My experience with Rocket Mortgage was exceptional and Amy-Nicole was amazing! She was incredibly responsive and informative. I couldn’t have asked for a better experience, especially as a first time home buyer.
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