Amy-Nicole Fernandez

Detroit, MI

NMLS 26835

Triple Crown Banker

Amy-Nicole's Reviews

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Skip Cerier
I have had the opportunity to work as many as 7 refinancing deals with Amy. She's always on top of her game. A pleasure to do business with this professional.
Ryan Medlin
Amy was really great.

Lets just say that we had some last minute credit issues and HOA issues come up and she worked closely with her Credit team, my Realtor, and the Seller to get this deal to closing. I m not sure how she was abel to reply to my hundreds of stressed out emails so quickly and calmly. Her level of service is truly impressive.

The seller and I are extremely happy with the level of ...Amy was really great.

Lets just say that we had some last minute credit issues and HOA issues come up and she worked closely with her Credit team, my Realtor, and the Seller to get this deal to closing. I m not sure how she was abel to reply to my hundreds of stressed out emails so quickly and calmly. Her level of service is truly impressive.

The seller and I are extremely happy with the level of service and quick response she provided to us.

Thanks again Amy!!Read MoreRead Less
Ryan Medlin
Amy was really great and patient during the entire process.

Lets just say... that my credit needed some real work and even had a few issues in the middle of the process. Amy worked closely with my Realtor, her Credit Team, and myself to get these cleaned up as quick as possible in order to try and meet the closing date and keep the Seller happy! I just took another look and there were hundreds ...Amy was really great and patient during the entire process.

Lets just say... that my credit needed some real work and even had a few issues in the middle of the process. Amy worked closely with my Realtor, her Credit Team, and myself to get these cleaned up as quick as possible in order to try and meet the closing date and keep the Seller happy! I just took another look and there were hundreds of email responses to my hundreds of stressed out questions and she calmly replied right away to all of them. I am not sure how one person is able to provide that level of service, it is really impressive.

My wife and I are now the proud owners of a great condo in San Francisco and the seller was very happy with the close!

Thanks again so much Amy!!!!Read MoreRead Less
Matthew Kassa
To tell you the truth I don't even know where to start. Being a team member here I knew Amy would be the team member I wanted to work with. Amy didn't treat me as a team member. She treated me as a family member. She went above expecations to insuring I understood the process. Buying a home can be scary however, Amy made it fun! I am very thankful for her and I am blessed I can say she was apart ...To tell you the truth I don't even know where to start. Being a team member here I knew Amy would be the team member I wanted to work with. Amy didn't treat me as a team member. She treated me as a family member. She went above expecations to insuring I understood the process. Buying a home can be scary however, Amy made it fun! I am very thankful for her and I am blessed I can say she was apart of the process. She will be our mortgage banker moving forward and I would pass anyone to her who is looking to refi or purchase.

She plays a big part on why we hold three JD Powers awards for client service.Read MoreRead Less
Mark Price
Good Morning my name is Mark Price and my wife is Mary Price.We met Amy through our brother in law who suggested her several years when we were looking to refinance our mortgage.Amy has always been straight forward with us when it comes in the direction we should go with out mortgage.The last time we refinanced back in December of 2012 me and my wife almost backed out of it then Amy called us ...Good Morning my name is Mark Price and my wife is Mary Price.We met Amy through our brother in law who suggested her several years when we were looking to refinance our mortgage.Amy has always been straight forward with us when it comes in the direction we should go with out mortgage.The last time we refinanced back in December of 2012 me and my wife almost backed out of it then Amy called us several times to talk to both of us on how much money thru interest only we would be saving by doing this refinance and by doing it she saved us thousands of dollars by the interest only which in the long run is going to help my family out greatly and by also lowering the number of years on our mortgage.will get us to pay it off sooner.Amy is always there weather by email or phone or even after hours to help with any questions you have or concerns.She is great to work with always a good attitude and in today's world that is not always easy to find.My wife and i both agree Amy has made a world of difference in our life and feel we owe her a great deal.Finally i think Amy is a great asset at Rocket Mortgage and really meets the needs of her customers and i would give her 10 stars if i could.Read MoreRead Less
Jennifer Rogers
Amy made the process simple. I knew what was needed every step of the way. Her team zipped up the deal in less than 30 days. They worked seamlessly with In House Realty and Title source. All I could ask for and more in a purchase and lending experience.
Bud Herbert
Amy has been very professional and efficient, I am very happy with the service that she has provided to me.
Halie McIntosh
Amy was extremely helpful during the loan process. She kept me informed, educated me on the loan process and what to expect, and was available to answer any questions I had. I would absolutely recommend her to friends and family. I had a wonderful experience because of her.
Jason Spybrook
Was able to answer my questions and complete tasks in a timely manner
Jason Spybrook
Was able to answer all my questions and complete everything in a timely manner.
Christine Arrowood
Amy Fernandez has been my mortgage professional for many years. She is an extremely professional and knowledgeable. She lowered the rate and term of my mortgage, saving me thousands of dollars. All of my objectives were met, in a very quick manner. I have recommended her to all my friends and family!!!
Josh Linkner
Amy is an absolute rock star. She was GREAT to work with and knows her business cold. Super professional, friendly, and supportive. Made the whole mortgage process a breeze. HIGHLY recommend!