Amy Webb

Phoenix, AZ

NMLS 1970798

President's Club Banker

Amy's Reviews

Teresa Pouliot
ALL I CAN SAY IS AMY IS AWESOME
Audrey Bellows
Amy is your hometown banker - absolutely ANYWHERE! She's licensed in multiple states and her communication makes her seem right next door. If you want a professional who will walk by your side throughout the real estate purchase process, look no further than Amy Webb.
Neil Brookmyer
The financing of our new home was an easy process with Amy's help. Excellent communication and coordination kept things moving seamlessly. I highly recommend Amy as the go to person when seeking a mortgage. Kudo's to Amy.
Monica McGee McBride
Amy is amazing. She is very professional, knowledgeable and kind. She helped us everyday through our process getting us our dream home. She took calls and emails outside normal business hours. She is amazing. I will buy our next house only with Amy! 10 stars!
Jordan Marshall
Multiple phone conversations and messages sent with Amy for a FHA loan to purchase in a nearby state. Firstly, despite stating she helps many people buy in this state- she never disclosed that only local lenders can pair with state DPA. I inquired about DPA and she simply said “she doesn’t like DPA because they sometimes have requirements for how long you have to live in home etc” but NEVER ...Multiple phone conversations and messages sent with Amy for a FHA loan to purchase in a nearby state. Firstly, despite stating she helps many people buy in this state- she never disclosed that only local lenders can pair with state DPA. I inquired about DPA and she simply said “she doesn’t like DPA because they sometimes have requirements for how long you have to live in home etc” but NEVER disclosed RM does not do DPA in this state after I ask, simply avoided the question.
Secondly, casually mentions needing a paystub to finish closing on a house. This was NEVER mentioned. I have an offer letter and was told this was sufficient. She never disclosed the ENTIRE process and in such comes off as a shady broker. Had I known I would need to somehow go to the new state, work for a few weeks (while living in a hotel?) and then go back to home state to move/pack- I would have told her NO as this is impossible. Super shady and scummy to not disclose the WHOLE process but jump on board running credit. Read BBB reviews before deciding on a company.. RM is 1.25/5 stars for a reason. Local lenders only require offer letter PLUS do DPA. Go that route, they’re more likely to be honest!Read MoreRead Less
Amy Webb
Reply from Amy Webb:

Dear Jordan,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted...Dear Jordan,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Julia Meiners
She is absolutely amazing, helped us with any questions we had. Very professional, so sweet as well! I would recommend her to anyone. Outstanding work Amy, thank you again for all you did for us!!!
Stephen Meiners
outstanding assistance, always was available even during non standard hours, i would recommened her to anyone in the future to buy a home
Erica Lopez
5 stars is not enough to give to Amy. First time home buyer here and I was so scared of starting this journey. After getting denied twice from other lenders, Amy came into our life and I’m so thankful she did and at the right time too! We got approved and it brought so much joy to my fiancé and I! Her professionalism and knowledge when it comes to this process truly made home buying easier than ...5 stars is not enough to give to Amy. First time home buyer here and I was so scared of starting this journey. After getting denied twice from other lenders, Amy came into our life and I’m so thankful she did and at the right time too! We got approved and it brought so much joy to my fiancé and I! Her professionalism and knowledge when it comes to this process truly made home buying easier than most make it seem. I loved that if I had a question or was unsure of something, she made herself available for me to call whenever I needed. Patience means so much to me and she was so patient especially with my fiancés crazy questions lol! Even after closing, she still reached out to make sure we were doing well and congratulated us on our achievement. You rarely find people like that, who genuinely care. Thank you Amy for all that you did for us! Because of you and Rocket, we accomplished a huge goal of ours ♥️ - ERead MoreRead Less
Eric Large
I was hopeful when I was being told I would be dealing with Amy. I was under the impression she was waiting for my transfer only to be pushed to voicemail. I had also informed the initial rep that my preferred contact was email, to which was ignored. First time home buyer who was already apprehensive about the process, only to have their worst fears realized...
Amy Webb
Reply from Amy Webb:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Quicken Loans, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Quicken Loans, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Tom Howerter
Amy is a professional in every aspect from our first contact throughout the mortgage process even checking in with us afterwards. She goes above and beyond our expectations, making us feel comfortable and confident in our decision. Amy is always courteous and attentive. My husband and I are extremely happy Amy as our representative. Amy is a valuable asset to the entire Rocket Mortgage Co.