Austin was extremely professional, knowledgeable and responded quickly to my inquires. The process of requesting and providing information was smooth, painless and user-friendly. This is my 2nd time using Rocket Mortgage and I will continue to use them for all future real estate purchases.
Mike Ashby
Mike Ashby
541
Overall a great experience. Good communication, transparency and process. The only thing preventing 5 stars is the timeline. We were assured a window for closing and we ended up weeks past that. Not sure any of that was really Austins fault, more so issues with 4506T timelines.
Katie Johnson
Katie Johnson
551
Pleasant and professional, was able to answer our questions.
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