I am so thankful that it was Bassel Hamdan who was assigned to work with me. I knew this mortgage was going to be complicated going in, but I was still surprised how stressful it was. It wouldn’t have happened at all though if it wasn’t for the professional and magical efforts of Bassel that kept it all on track and moving along.
Bassel has so much knowledge about Rocket Mortgage’s process but ...I am so thankful that it was Bassel Hamdan who was assigned to work with me. I knew this mortgage was going to be complicated going in, but I was still surprised how stressful it was. It wouldn’t have happened at all though if it wasn’t for the professional and magical efforts of Bassel that kept it all on track and moving along.
Bassel has so much knowledge about Rocket Mortgage’s process but none of the ego that someone so exceptional at his job would be entitled to. When he didn’t know an answer, he said so and checked. When the process required someone else on the team to continue the process, he stayed with it and worked with them to be sure it all went smoothly. Rather than be upset by his daily follow ups with me, I welcomed them. He always knew the status of my application and when things got rough (which I knew they would) he reassured me that he wasn’t giving up and worked outside the box to make it all happen.
I could not have achieved Closing without his expert knowledge and guidance. I’m so grateful he stayed on top of my application as if I was the most important client he had. Because to him, I was.
Thank you Bassel for helping me get a new lease on my future! I hope those that need someone that really cares about their mortgage application closing have the good fortune to work with you.
With deep appreciation .. i confidently and wholeheartedly recommend your services!Read MoreRead Less
Kenneth Mcnaughton
Kenneth Mcnaughton
551
best banker I ever worked with for a mortgage. @ 85 I worked with some bad and really good Bassel hamden is the best with great patience and knowledge
Diane Engle
Diane Engle
551
Bassel has been an excellent loan officer. We are refinancing and it’s been quite a process. Bassel has stayed in constant contact and has worked hard to get us yto closing. He has been very prompt in returning calls and emails, answering questions, etc. I am recommending Bassel to another person. I know he will work as hard with them. I highly recommend Basil for anyone’s loan needs.
Lily Vasquez
Lily Vasquez
551
To whoever may concern. I would like to say so much good , excellent or a better word “fabulous” . about “ Bassel Hamdan”. because that is what he did with us, “ FAMILY Rodriguez”. Refinancing is really really hard to do. Finding a trusting person as well is very very hard to do. However in rocket mortgage I found this Incredible magnificent guy, that the best part that he did was “ Listen to my ...To whoever may concern. I would like to say so much good , excellent or a better word “fabulous” . about “ Bassel Hamdan”. because that is what he did with us, “ FAMILY Rodriguez”. Refinancing is really really hard to do. Finding a trusting person as well is very very hard to do. However in rocket mortgage I found this Incredible magnificent guy, that the best part that he did was “ Listen to my NEEDS!!”. Most of the time that we have Refinance people that we have work with they just give us their opinion and they do with us however they like so we could at the end Refinance and making business for them. With that being said this time it was different this guy listen to my needs in my family needs and that God accomplish!🙏🏽. And to find somebody like that never out of 10 maybe one would listen and it’s very hard. Before him I started with another guy by the name of Kevin, in rocket mortgage. The only thing I could say was terrible!!, terrible communication. And Aracely this guy “ Bassel Hamdan”, from rocket mortgage ask for opportunity and gave me his word of holding my hand and to the end of the process. Something very hard to do because from the same company I was disgusted by the first representative. However I am double liking his words and the way he communicate it, and that made me trust him. In every day they were something of him that he was doing that show me that what he mean it who he is how he works, he was the right person. I will have them present all my life when I want to refinance I only going to refinance with him as the only thing I could say. He was fantastic be on fantastic I can’t find a Work right now to Splaine my whole process with him in the way he treat me and my husband that means a lot to us. Yes I do have kids and everything went well so that means that he helped my whole family and that I will never forget. If a boss or somebody from rocket mortgage is reading this you should value a staff like that a lot !! I will give them an award he deserve it. If another lender people that is trying to refinance read this I hope you really refinance with this person “ Bassel Hamdan”. Why?… Because he’s gonna listen and that’s the number one key refinancing listen to the customer to achieve their needs. And this guy did more than that what he promised he accomplish it for me and my whole family. Last thing I just wanna say is “ God bless him, what a Lotta other customer Cause he deserve to be recognize!! Again thank you, thank you so much “ Bassel Hamdan” Simply the best rocket mortgage. “ Bassel Hamdan!!”🥇🏆Read MoreRead Less
Rate your experience with Bassel
How many stars would you give Bassel?
Please provide a rating.
Write Bassel a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Bassel may use my verified review on social media, in print, and in other contexts that will help Bassel's business.